Consumer Support Troubleshooting Tips Care and Cleaning Operating Instructions Safety Instructions

Before You Call For Service…

Troubleshooting Tips

Problem

 

Possible Causes

What To Do

 

 

 

 

 

“F— and a number

 

You have a function

• Press the CLEAR/OFF pad. Allow the oven to cool for

or letter” flash

 

error code.

one hour. Put the oven back into operation.

in the display

 

 

 

 

 

If the function code repeats.

• Disconnect all power to the oven for at least 30

 

 

 

 

 

 

seconds and then reconnect power. If the function

 

 

 

 

error code repeats, call for service.

 

 

 

 

Display goes blank

 

A fuse in your home may

• Replace the fuse or reset the circuit breaker.

 

 

be blown or the circuit

 

 

 

breaker tripped.

 

 

 

 

 

 

 

The clock is in the

• See the Special features of your oven control section.

 

 

black-out mode.

 

 

 

 

 

Display flashes

 

Power failure.

• Reset the clock.

 

 

 

 

Unable to get the

 

Oven control pads were

• The BAKE and BROIL HI/LO pads (on double oven

display to show “SF”

 

not pressed properly.

models use the upper oven controls) must be pressed

 

 

 

 

at the same time and held for 3 seconds.

 

 

 

 

“Probe” appears in

 

This is reminding you to

• Enter a probe temperature.

the display

 

enter a probe temperature

 

 

 

after plugging in the probe.

 

 

 

 

 

Power outage,

 

Power outage or surge.

• Reset the clock. If the oven was in use, you must reset

clock flashes

 

 

 

it by pressing the CLEAR/OFF pad, setting the clock

 

 

 

 

and resetting any cooking function.

 

 

 

 

Steam from the vent

 

When using the convection

• This is normal.

 

 

feature, it is normal to see

 

 

 

steam coming out of the

 

 

 

oven vent. As the number

 

 

 

of shelves or amount of

 

 

 

food being cooked increases,

 

 

 

the amount of visible steam

 

 

 

will increase.

 

 

 

 

 

“Burning” or “oily”

 

This is normal in a new oven

• To speed the process, set a self-clean cycle for a

odor emitting from

 

and will disappear in time.

minimum of 3 hours. See the Using the self-cleaning

the vent

 

 

 

oven section.

 

 

 

 

Strong odor

 

An odor from the insulation

• This is temporary.

 

 

around the inside of the

 

 

 

oven is normal for the first

 

 

 

few times the oven is used.

 

 

 

 

 

Fan noise

 

A cooling fan or a convection

• This is normal. The cooling fan will turn off and on.

 

 

fan (depending on the

The convection fan will run until the function is

 

 

function you are using)

over or the door is opened.

 

 

may automatically turn on

 

 

 

and off to cool internal parts.

 

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GE JKP56, JKP18 A number, Or letter flash, Display goes blank, See the Special features of your oven control section, Vent
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