GE JP330P warranty Questions and Answers, May I can foods and greser es on my cooktop?

Questions and Answers

1.May I can foods and greser;es on my cooktop?

A.Yes, but only use cookware designed for canning purposes. Check the manufacturer’s instructions and recipes for preserving foods. Be sure canner is flat-bottomed and fits over the center of the solid disk element. Since canning generates large amounts of steam, be careful to avoid burns from steam or heat.

Q.Why does the solid disk element smoke when I first turn it on?

A.This initial smoking is both normal and necessary. A rust preventative is applied to each element at the factory. When the unit is turned on for the first time, the coating will burn off the element areas. This takes approximately five minutes and should be done without cookware on the element; otherwise, the

–coating will stick to the cookware.

Q. Why is the cooktop hot to the touch?

A. More heat is transferred to the cooktop by the solid disk elements than by conventional coil elements because the solid disk elements are clamped securely to the cooktop. This, of course, eliminates spillovers from getting inside the cooktop chassis. The secret to keeping the cooktop comfortably cooler is to turn the cooktop on only after the cookware and its contents are placed on the element. More heat will then be transferred to the cookware and the food rather than the cooktop. The cooktop temperature will not cause damage to the cabinets, countertops or cookware.

Q. Why am I overcooking my food?

A. The solid disk elements are very energy-efficient and retain heat much longer than conventional coil elements. Food will continue to cook three to five minutes after the controls are turned off. We recommend that you begin cooking at lower settings than you have in the past and gradually increase or decrease heat as desired. The energy savings are significant.

Q. Why does it take a long time to cook my food?

A. The extra time it takes to cook food on a solid disk element compared to a conventional coil element is measured in seconds, not minutes. These few seconds are due to the greater mass of the solid disk element. If the food is cooking slowly, it is because the cookware is warped or has an uneven bottom surface. If flat- bottomed cookware is used, the cooking performance of solid disk elements will closely parallel that of conventional coil elements, but with less energy consumption.

Q. Can I use special cooking equipment like an oriental wok?

A. We recommend that you use only a flat-bottomed wok. They are available at your local retail store. The bottom of the wok should have the same diameter as the element to ensure proper contact. Do not use woks that have support rings. This type of wok will not heat on solid disk elements.

Q. Why is the porcelain enamel finish on my cookware coming off?

A. If you set your solid disk element on a heat setting higher than required for the cookware material, and let the cookware sit too long, the cookware’s finish may smoke, crack, pop or burn, depending on the pot or pan. Also, cooking small amounts of dry food may damage the cookware’s finish.

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