QUESTIONS?

 

 

USE THIS PROBLEM SOLVER

 

 

 

 

 

 

 

PROBLEM

 

 

 

POSSIBLE CAUSE

 

 

 

 

 

 

 

OVEN WILL NOT

 

 

 

A fuse in your home may be blown or the circuit breaker tripped. Replace fuse

 

COME ON

 

 

 

or reset circuit breaker.

 

 

 

 

 

Unplug your microwave oven, then plug it back in.

 

 

 

 

 

Make sure 3-prong plug on oven is fully inserted into wall receptacle.

 

 

 

 

 

 

 

CONTROL PANEL

 

 

 

Door not securely closed.

 

LIGHTED,

 

 

 

START pad must be touched after entering cooking selection.

 

YET OVEN WILL

 

 

 

 

 

 

 

 

 

NOT START

 

 

 

Another selection entered already in oven and CLEAWOFF pad not touched

 

 

 

 

 

to cancel it.

 

 

 

 

 

Make sure you have entered cooking time after touching TIME COOK I & II

 

 

 

 

 

pad.

 

 

 

 

 

CLEAWOFF pad was touched accidentally. Reset cooking program and touch

 

 

 

 

 

START pad.

 

 

 

 

 

 

 

FOODS ARE EITHER

 

 

 

Cooking times may vary because of starting food temperature, food density or

 

OVERCOOKED OR

 

 

 

amount of foods in oven. Touch TIME COOK I & 11 pad and additional cooking

 

UNDERCOOKED

 

 

 

time for completion.

 

 

 

 

 

Incorrect power level entered. Check Cooking Guide for recommended

 

 

 

 

 

power level.

 

 

 

 

 

Dish was not rotated, turned or stirred. Some dishes require specific

 

 

 

 

 

instructions. Check Cooking Guide or recipe for instructions.

 

 

 

 

 

Too many dishes in oven at same time. Cooking time must be increased when

 

 

 

 

 

cooking more than one food item. Check Cooking Guide time recommendations.

 

 

 

 

 

 

 

FLOOR OF THE

 

 

 

The cooktop lamp is located directly below the oven floor. When the lamp

 

OVEN IS WARM,

 

 

 

is on, the heat it produces makes the oven floor get warm. This is normal.

 

EVEN WHEN THE

 

 

 

 

 

OVEN HAS NOT

 

 

 

 

 

BEEN USED

 

 

 

 

 

 

 

 

 

 

 

 

All these things are normal with your microwave oven:

Steam or vapor escaping from around the door.

Light reflection around door or outer case.

Dimming oven light and change in blower sound may occur while operating at power levels other than high.

Dull thumping sound while oven is operating.

Some TV-Radio interference might be noticed while using your microwave oven. It’s similar to the interference caused by other small appliances and does not indicate a problem with your oven.

If you need more help... call, toll free: GE Answer Center@/ 800.626.2000/ consumer information service

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GE JVM130K, JVM131K warranty USE this Problem Solver, All these things are normal with your microwave oven