GE JVM1790 Before you call for service…, Troubleshooting Tips, Oven will not start, Time Cook

Consumer Support Troubleshooting Tips Care and Cleaning Operating Instructions Safety Instructions

Before you call for service…

Troubleshooting Tips

Save time and money! Review the charts on the following pages first and you may not need to call for service.

Problem	Possible Causes	What To Do
Oven will not start	A fuse in your home may be	• Replace fuse or reset circuit breaker.
	blown or the circuit breaker
	tripped.
	Power surge.	• Unplug the microwave oven, then plug it back in.
	Plug not fully inserted into wall	• Make sure the 3-prong plug on the oven is fully inserted
	outlet.	into wall outlet.
	Door not securely closed.	• Open the door and close securely.
Control panel lighted,	Door not securely closed.	• Open the door and close securely.
yet oven will not start
	START/PAUSE button not pressed	• Press START/PAUSE.
	after entering cooking selection.
	Another selection entered	• Press CLEAR/OFF.
	already in oven and CLEAR/OFF
	button not pressed to cancel it.
	Cooking time not entered after	• Make sure you have entered cooking time after pressing
	pressing TIME COOK.	TIME COOK.
	CLEAR/OFF was pressed	• Reset cooking program and press START/PAUSE.
	accidentally.
	Food weight not entered after	• Make sure you have entered food weight after selecting
	selecting AUTO DEFROST or	AUTO DEFROST or FAST DEFROST.
	FAST DEFROST.
	Food type not entered after	• Make sure you have entered a food type.
	pressing AUTO COOK.
CONTROL LOCKED	The control has been locked.	•Press and hold CLEAR/OFF for about 3 seconds
appears on display		to unlock the control.
OVEN TOO HOT FOR	One of the sensor cooking	•These features will not operate when the oven is hot.
SENSOR COOKING---	buttons was pressed when the	The oven will automatically change to cook by time
USING ALTERNATE	temperature inside the oven	(follow the directions in the display) or once the oven is
METHOD appears	was greater than 200°F.	cool enough, the sensor features will function normally.
on display
Floor of the oven is warm	The cooktop light is located	•This is normal.
even when the oven has	below the oven floor. When
not been used	light is on, the heat it produces
	may make the oven floor get warm.
You hear an unusual	You have tried to change	•Many of the oven’s features are preset and
low-tone beep	the power level when it is	cannot be changed.
	not allowed.
Oven emits a smoky odor	Oils on the stainless steel cavity	•This is normal.
and gray smoke after	are burning off after using the
using the Bake feature	Bake feature the first few times.

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