Safety Instructions

Instructions

Before you call for service…

Troubleshooting Tips

Save time and money! Review the charts on the following pages first and you may not need to call for service.

Problem

 

Possible Causes

What To Do

 

 

 

 

Oven will not start

 

A fuse in your home may

Replace fuse or reset

 

 

be blown or the circuit

circuit breaker.

 

 

breaker tripped.

 

 

 

 

 

 

 

Power surge.

Unplug the microwave

 

 

 

oven; then plug it back in.

 

 

 

 

 

 

Plug not fully inserted

Make sure the 3-prong

 

 

into wall outlet.

plug on the oven is fully

 

 

 

inserted into wall outlet.

Operating

Floor of the oven is warm, even when the oven has not been used

The cooktop light is

This is normal.

located below the oven

 

floor. When the light is

 

on, the heat it produces

 

may make the oven floor

 

get warm.

 

Troubleshooting Tips

Consumer Support

“LOCKED” appears on

The control has been

Press and hold CLEAR/OFF

the display

locked.

for about 3 seconds to

 

 

unlock the control.

 

 

 

“SENSOR ERROR” appears

When using a Sensor

Do not open door until

on the display

feature, the door was

steam is sensed and time

 

opened before steam

is shown counting down

 

could be detected.

on the display.

 

 

 

 

Steam was not detected

Use Time Cook to heat

 

in maximum amount

for more time.

 

of time.

 

 

 

 

You hear an unusual,

You have tried to start

Start over and enter a

low-tone beep

the Reminder without

valid time of day.

 

a valid time of day.

 

 

 

 

 

You have tried to start

Start over and enter a

 

the Auto Nite Light

valid time of day.

 

without a valid time of

 

 

day entered for the on-time

 

 

and off-time.

 

 

 

 

You have tried to change Many of the oven’s features

 

the power level when it is

are preset and cannot be

 

not allowed.

changed.

 

 

 

Food amount too large

Sensor Reheat is for

Use Time Cook for large

for Sensor Reheat

single servings of

amounts of food.

 

recommended foods.

 

38

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Image 38
GE JVM1860SS owner manual Before you call for service…