HP 3150, 3100 Printer is Busy, Printer Laser Error, Printer Motor Error, Call for Service Engine

Table 9. Control panel messages

Message Cause Solution

Printer is Busy	The HP LaserJet 3100/3150 product is
	temporarily unavailable for other types of
	printing (such as printing faxes or copies).

No action is needed. If you already started another job, such as you sent a copy job through the document feeder tray and it was scanned in or you requested a report to print, the job will be completed when the HP LaserJet 3100/3150 product becomes available.

Printer Laser Error	The printer door is not latched securely.
Call for Service
	A problem has occurred with the print
	engine.

Open the printer door and reclose it making sure both latches are secure.

Unplug the power cord from the power source, wait 10 seconds, and replug in the power cord.

Try connecting the product to a different power source.

If the error persists, see Chapter 6, “Troubleshooting.”

Printer Motor Error	A problem has occurred with the print
Call for Service	engine.

Unplug the power cord from the power source, wait 10 seconds, and replug in the power cord.

Try connecting the product to a different power source.

If the error persists, see Chapter 6, “Troubleshooting.”

Printer Paper Jam	A paper jam has occurred.
Check Paper Path

Clear the jam. The job should continue to print. If it doesn’t, try reprinting the job.

Printer signal error	The printer door is not latched securely.
	There was an error in the HP LaserJet
	3100/3150 product print unit.

Open the printer door and reclose it making sure both latches are secure.

Unplug the power cord from the power source, wait 10 seconds, and replug in the power cord.

Try connecting the product to a different power source.

If the error persists, see Chapter 6, “Troubleshooting.”

Receive Error	An error occurred while the HP LaserJet
	3100/3150 product was receiving a fax.

Ask the sender to resend the fax. If the error persists, see Chapter 6, “Troubleshooting.”

EN Control panel 49