HP 3100, 3150 guide

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6Scrub the exposed area (top and front) of the pickup roller using a side-to-side motion. Do not rotate the roller to clean the unexposed sides.

7Using a dry, lint-free cloth, dry the exposed area of the pickup roller using a side-to-side motion.

8After the alcohol inside the product has dried completely, replace the toner cartridge and close the printer door.

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HP 3100, 3150 manual

Contents

Page Page HP LaserJet 3100/3150 Product Warranty Copyright Information Contents Functional overview Troubleshooting Parts and diagrams Contents-7 Figures Fuser pressure plate removal 114 Page Page Contents-11 TablesPage Chapter contents Product Information Introduction Product features Product features Feature Description Physical specifications Category Specification Product specificationsPerformance specifications Category Specification Operating acoustical emissions per ISO 9296 specifications Power specifications Category SpecificationSkew specifications Model number C3948A Model and serial numbersModel number C4256A Product overview Document scanner path Printer path 1 Printer path 2 Rear view Safety Laser safety statementRegulatory information Transportation Laser statement for Finland Luokan 1 laserlaite Klass 1 Laser ApparatVaroitus Varning FCC regulations FCC part 68 requirements RJ11C Telephone consumer protection act U.S IC CS-03 requirements Conforms to the following Product Specifications Declaration of conformity Canadian DOC regulations Environmental product stewardship programProtecting the environment This HP LaserJet printer design eliminates Ozone production Paper use Toner consumptionHP LaserJet Printing Supplies Paper Spare parts and consumables availability Material safety data sheet Installation and operation Operating environment Environmental requirements Category Requirement Input for document feeder tray for document scanner path Media requirementsOutput capacities Toner cartridge information Storage conditionsStoring opened toner cartridges Toner Recycling Control panel Control panel layout Control panel messages Control panel messages Message Cause Clear Document From Scanner Control panel messages Message Cause Solution Communication Error Configuration Config. Tied AddrDecoding Error # Encoding Error Lost Power failure Fax Memory ErrorFax Document was #number Modem Error # Memory Full SendUnscanned Pages Memory is Full When nothing was in memory No Memory forReport Erase/Print Password must be Paper Bin is EmptyPlease Add Paper Digits Polling-In Error Printer Comm ErrorOr No Cartridge Cartridge is not installed properly Printer Cover Open Printer Laser Error Call for Service Problem has occurred with the print EnginePrinter Motor Error Call for Service Engine Error Redial FailedRemote Fax was Busy Scan Reference System Error Speed Dial numberIs not Assigned Memory Had been received to memory Menu tree To print a menu tree Menu tree for the HP LaserJet 3100 product Menu tree for the HP LaserJet 3150 product Maintenance Life expectancies of consumables Life expectancies of consumables Cleaning and maintaining the equipment Cleaning the document scanner path Page Cleaning the print path Page Page Using a cleaning To use a cleaningPage Functional overview Basic configuration Basic functions Printer unit functional block diagram Printer functions ECU/power system ECU loads Print engine control system Power system on ECU AC power distributionDC power distribution DC power distribution High-voltage power distribution High-voltage power supply circuit Formatter system Central processing unitMemory Read-only memory ROM Draft mode Random-access memory RAMParallel interface Control panel Image formation system Toner cartridge Scanning exposure Primary chargingDeveloping Drum cleaning TransferringSeparating Fixing stage Printer feed system 9 10 11 Paper jam detection Solenoid, photosensors, and switches Solenoid, photosensors, and switches Document scanner system Simplified document path Basic sequence of operation formatter-to-printer Timing Period Purpose Remarks General timing diagram Removal and replacement Removal and replacement strategy After completing service Before performing serviceRequired tools Covers Back cover To reinstall Back cover removal 2 Right side cover Right side cover removal Left side cover Left side cover removal Left front cover Left front cover removal Top cover Top cover removal RFI shield RFI shield removal Document scanner assemblies Printer door Printer door removal 2 Printer door removal 3 Document release door Document release door removal 1 Document release door removal 2 Upper guide assembly Upper guide assembly removal 1 Upper guide assembly removal 2 Contact image sensor Contact image sensor removal 1 Contact image sensor removal 2 Document scanner assembly/motor Document scanner assembly/motor removal 1 Document scanner assembly/motor removal 2 Document scanner pickup roller Document scanner pickup roller removal Internal assemblies LIU board Formatter board Formatter board removal 1 Formatter board removal 2 Metal side plate Metal side plate removal Exit roller Exit roller removal Delivery assembly Delivery assembly removal 1 Delivery assembly removal 2 Fuser pressure plate Fuser pressure plate removal Fuser pressure plate replacement Front casing Front casing removal Heating element Heating element removal 1 Heating element removal 2 Pressure roller Pressure roller guide removal Face-up/face-down lever Able to feel the spring’s release mechanism Fuser exit roller assembly Fuser exit roller assembly removal Paper exit sensor flag replacement Paper exit sensor flag Laser/scanner assembly Laser/scanner assembly removal Solenoid Solenoid removal 1 Solenoid removal 2 Pickup roller assembly Pickup roller assembly removal 1 Pickup roller assembly removal 2 Paper pickup roller assembly replacement Paper feed frame Paper feed frame removal 1 Paper feed frame removal 2 Paper feed frame removal 3 Transfer roller guide and transfer roller Transfer roller guide and transfer roller removal Kick plate Kick plate removal Kick plate spring replacement Separation pad Separation pad removal Subpads Subpad removal Feed assembly Feed assembly removal 1 Feed assembly removal 2 Feed assembly removal 3 Bottom assemblies Cable guide Main Motor Motor removal ECU ECU removal 2 ECU removal 3 ECU removal 4 Feet Feet removal Troubleshooting Verification steps Possible problems Solutions Basic troubleshootingIs Power On successful? Do engine tests and internal Is the product ready?Reports print? Is the copy function operational? Does the product send a fax? Is the software installed correctly? Does the product receive a fax?Does the product print from Computer? Error messages Decoding ErrorMessage Cause #number Image processing chip No Modem Installed If neither of these solutions works, replace the formatter Call for Service Damaged Error LaserJet 3100/3150 product Servicing Check the toner cartridge Image formation troubleshootingTo redistribute toner in the cartridge Solving image quality problems Problem CauseParts of the page around the edges aren’t printing Images will not Or print is not faded, but vertical white stripes appear on Aligned black Installed Streaks or smears Appear Horizontally Light character Shadows or Repetitive marks Appear onCharacter voids Solid black Paper Completely black Characters areOnly partially Printed also Referred to as Dropouts Blank pages are Always printing InstalledPrint is misaligned on the page skewed pages Scanned text is not ClearScanned images Print at a reduced Image Size Solving paper feed problems Pages are comingLong pages stop Feeding through Crooked Adjusted properly Scanned items are Paper guides are not adjusted properly Tray fall forward out Solving general software problems Not install a driver Windows will not prompt Software did not install Windows 95, 98, or NT4.0 Not connected to your computer Is securely connected Your HP LaserJet All in One onNetwork Find an All in One at Simple hardware test Functional checksTo perform the simple hardware test Engine test button location Engine testTo print an engine test To print a configuration report Internal reportsTo run a self-test and print a self-test report To print a demonstration Printing all reports at once To print all reports at once Half-self test functional check Drum rotation functional check Heating element check High-voltage power supply check Checking the toner cartridge connection points Checking the high-voltage connector assembly Paper curl Paper path check To override SW101 Troubleshooting tools Paper path and components Document path and components Document path and components Repetitive image defect ruler Repetitive image defect ruler Pressing VOLUME+CONTRAST Document scanner recalibration Press once to display Service and press ENTER/MENU Main wiring General circuit diagram 1 General circuit diagram 2 Service menus Control panel service menuTests in control panel service mode Control panel service menu Extended service menu Extended service menu tree Control panel can Self-test in extended service mode Fax memory test #1 Program test #1 Other tests in extended service mode Extended service mode tests Test Explanation Reports in extended service mode Extended service mode reports Report Explanation Clear memory in extended service mode Softswitches To change the country code softswitch Country code softswitch sequences Press Stop/Clear Firmware and software downloads Hardware, software, and firmware compatibility Hardware, software, and firmware compatibility Fax trace report Translating the fax trace report Fax phase sequence Sequence Calling station Called station Commands Comments Appropriate responses Appropriate responses Abbreviation Function Signal format X= any # Fax abbreviations MSG Example of a successfully sent fax Explanation of DBM Example of a successfully received fax Troubleshooting Parts and diagrams How to use the parts lists and diagrams Ordering parts Consumables and accessories Consumables and accessories Product number Description Consumables and accessories Product number Description Ordering consumables Common hardware Common fasteners ExampleDescription Major assembly locations Supports Supports Reference Part number Description External covers and panels External covers and panels Reference Part number Description Printer door 1 Printer door 1 Reference Part number Description Printer door 2 Printer door 2 Reference Part number Description Document scanner assembly Document scanner assembly Reference Part number Description Internal components 1 Internal components 1 Reference Part number Description Internal components 2 Internal components 2 Reference Part number Description Internal components 3 Internal components 3 Reference Part number Description Electrical components assembly Common hardware Paper pickup assembly Paper pickup assembly Reference Part number Description Feed assembly Feeder assembly Reference Part number Description Separation guide assembly Separation guide assembly Reference Part number Description Delivery assembly Delivery assembly Reference Part number Description Alphabetical parts list Alphabetical parts list Part name Part number Alphabetical parts list Figure # Reference Figure # Reference Figure # Reference Figure # Reference Figure # Reference Numerical parts list Numerical parts list Part number Part name Figure # Reference Paper path lever-LJ 3150 darker in color Figure # Reference Cable, grounding, document scanner motor Figure # Reference Document scanner separation pad replacement When to replace the document scanner separation pad How to replace the document scanner separation pad Document scanner separation pad replacement Index Index Index Index Index Index Index Index Index Index Index Index Index Page C4256-90954