HP 3100, 3150 manual Scanned text is not, Clear, Scanned images, Print at a reduced Image Size

Problem Cause Solution

Scanned images have black dots or streaks in top and bottom margins.

There is ink, glue, white-out, or some other substance on the contact image sensor.

There is a problem in the contact image sensor.

See the appropriate sections of Chapter 3, “Maintenance.”

Replace the contact image sensor.

Scanned text is not	The contrast, resolution, or brightness
clear.	needs to be adjusted before scanning.

Adjust the resolution, contrast and/or brightness setting(s) from the dialog box that appears after you click Scan on the Document Assistant.

The original is on colored paper.

If the original was on a colored paper, including a brown recycled paper, the text may not be clear. Try adjusting the resolution, contrast, and/or brightness settings from the dialog box that appears after you click Scan on the Document Assistant.

There is a problem in the contact image Replace the contact image sensor. sensor.

Scanned images	The JetSuite Pro software reduced the
print at a reduced	image.
size.

If necessary, the JetSuite Pro software automatically reduces the size of the image to fit it on the page. For example, if you scan an 8.5- by 11-inch (215.9- by 279.4-mm) page, then the image in the JetSuite Pro software will be exact same size edge to edge. However, most printers cannot print right up to the edge of the paper. To get the image to fit into this printable area, you must slightly reduce the size of the image.

164 Troubleshooting EN