HP 3150, 3100 Solving paper feed problems, Pages are coming, Long pages stop, Feeding through

Solving paper feed problems

Use the following table to solve problems related to moving paper or documents through the HP LaserJet 3100/3150 product.

Problem Cause Solution

Pages are coming	Paper is curled or wrinkled when using the
out curled or	paper output bin.
wrinkled from the
HP LaserJet 3100/	Paper is not stored properly.
3150 product.
	There is debris in the fixing unit.

Use the front paper output slot by pushing the paper path lever to the lower position.

Whenever possible, store paper in its sealed ream at room temperature.

See the appropriate sections of Chapter 3, “Maintenance.”

Long pages stop	The document feeder tray guides are not
feeding through	set correctly, are broken, or are missing.
the document
scanner.

Check for broken or missing document feeder tray guides and replace as necessary.

The maximum scannable page length is 39 inches (991 mm). If the page is longer, scanning stops at 39 inches (991 mm).

Do not try to pull the page out because you may damage the document scanner. To remove the page, open the document release door and remove the jammed media.

Then, rescan the page. When the document scanner reaches the 39 inches (991 mm) mark, the control panel displays Long Page? START to Continue for a few moments only. Quickly press START to continue scanning. If you do not, the message disappears and the document scanner stops scanning because it thinks the page has jammed.

If you are sending a fax or copying a document longer than 39 inches (991 mm), you can also set the control panel configuration to “Send long pages,” which ensures that long pages feed without having to monitor the task and press START before the document scanner shuts off.

EN Solving paper feed problems 165