Product Information, Chapter contents | HP 3150, 3100 manual

1 Product Information

Chapter contents

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Product features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Product specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Model and serial numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Product overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Regulatory information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

EN	Chapter contents 13

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HP 3150, 3100 manual Product Information, Chapter contents

Contents

Page Page HP LaserJet 3100/3150 Product Copyright Information Warranty Contents Functional overview Troubleshooting Parts and diagrams Figures Contents-7 Fuser pressure plate removal 114 Page Page Tables Contents-11Page Product Information Chapter contents Introduction Product features Feature Description Product features Product specifications Physical specifications Category SpecificationPerformance specifications Category Specification Power specifications Category Specification Operating acoustical emissions per ISO 9296 specificationsSkew specifications Model and serial numbers Model number C3948AModel number C4256A Document scanner path Product overview Printer path 1 Printer path 2 Rear view Transportation SafetyLaser safety statement Regulatory information Varning Laser statement for FinlandLuokan 1 laserlaite Klass 1 Laser Apparat Varoitus FCC part 68 requirements FCC regulations RJ11C Telephone consumer protection act U.S IC CS-03 requirements Declaration of conformity Conforms to the following Product Specifications This HP LaserJet printer design eliminates Ozone production Canadian DOC regulationsEnvironmental product stewardship program Protecting the environment Toner consumption Paper useHP LaserJet Printing Supplies Paper Spare parts and consumables availability Material safety data sheet Installation and operation Environmental requirements Category Requirement Operating environment Media requirements Input for document feeder tray for document scanner pathOutput capacities Toner Recycling Toner cartridge informationStorage conditions Storing opened toner cartridges Control panel layout Control panel Control panel messages Message Cause Control panel messages From Scanner Clear Document Communication Error Control panel messages Message Cause Solution Encoding Error ConfigurationConfig. Tied Addr Decoding Error # #number Lost Power failureFax Memory Error Fax Document was Memory is Full Modem Error #Memory Full Send Unscanned Pages Erase/Print When nothing was in memoryNo Memory for Report Digits Password must bePaper Bin is Empty Please Add Paper Printer Cover Open Polling-In ErrorPrinter Comm Error Or No Cartridge Cartridge is not installed properly Call for Service Engine Printer Laser ErrorCall for Service Problem has occurred with the print Engine Printer Motor Error Busy Scan Reference ErrorRedial Failed Remote Fax was Memory Had been received to memory System ErrorSpeed Dial number Is not Assigned To print a menu tree Menu tree Menu tree for the HP LaserJet 3100 product Menu tree for the HP LaserJet 3150 product Maintenance Life expectancies of consumables Life expectancies of consumables Cleaning and maintaining the equipment Cleaning the document scanner path Page Cleaning the print path Page Page To use a cleaning Using a cleaningPage Functional overview Basic functions Basic configuration Printer functions Printer unit functional block diagram ECU loads ECU/power system Print engine control system DC power distribution Power system on ECUAC power distribution DC power distribution High-voltage power supply circuit High-voltage power distribution Read-only memory ROM Formatter systemCentral processing unit Memory Control panel Draft modeRandom-access memory RAM Parallel interface Toner cartridge Image formation system Primary charging Scanning exposureDeveloping Fixing stage Drum cleaningTransferring Separating Printer feed system 9 10 11 Paper jam detection Solenoid, photosensors, and switches Solenoid, photosensors, and switches Document scanner system Simplified document path Timing Period Purpose Remarks Basic sequence of operation formatter-to-printer General timing diagram Removal and replacement Removal and replacement strategy Before performing service After completing serviceRequired tools Back cover Covers Back cover removal 2 To reinstall Right side cover removal Right side cover Left side cover removal Left side cover Left front cover removal Left front cover Top cover removal Top cover RFI shield removal RFI shield Printer door Document scanner assemblies Printer door removal 2 Printer door removal 3 Document release door removal 1 Document release door Document release door removal 2 Upper guide assembly removal 1 Upper guide assembly Upper guide assembly removal 2 Contact image sensor removal 1 Contact image sensor Contact image sensor removal 2 Document scanner assembly/motor removal 1 Document scanner assembly/motor Document scanner assembly/motor removal 2 Document scanner pickup roller removal Document scanner pickup roller LIU board Internal assemblies Formatter board removal 1 Formatter board Formatter board removal 2 Metal side plate removal Metal side plate Exit roller removal Exit roller Delivery assembly removal 1 Delivery assembly Delivery assembly removal 2 Fuser pressure plate removal Fuser pressure plate Fuser pressure plate replacement Front casing removal Front casing Heating element removal 1 Heating element Heating element removal 2 Pressure roller guide removal Pressure roller Able to feel the spring’s release mechanism Face-up/face-down lever Fuser exit roller assembly removal Fuser exit roller assembly Paper exit sensor flag Paper exit sensor flag replacement Laser/scanner assembly removal Laser/scanner assembly Solenoid removal 1 Solenoid Solenoid removal 2 Pickup roller assembly removal 1 Pickup roller assembly Pickup roller assembly removal 2 Paper pickup roller assembly replacement Paper feed frame removal 1 Paper feed frame Paper feed frame removal 2 Paper feed frame removal 3 Transfer roller guide and transfer roller removal Transfer roller guide and transfer roller Kick plate removal Kick plate Kick plate spring replacement Separation pad removal Separation pad Subpad removal Subpads Feed assembly removal 1 Feed assembly Feed assembly removal 2 Feed assembly removal 3 Cable guide Bottom assemblies Motor removal Main Motor ECU ECU removal 2 ECU removal 3 ECU removal 4 Feet removal Feet Troubleshooting Basic troubleshooting Verification steps Possible problems SolutionsIs Power On successful? Is the product ready? Do engine tests and internalReports print? Does the product send a fax? Is the copy function operational? Computer? Is the software installed correctly?Does the product receive a fax? Does the product print from #number Image processing chip Error messagesDecoding Error Message Cause No Modem Installed If neither of these solutions works, replace the formatter Error LaserJet 3100/3150 product Call for Service Damaged Servicing Image formation troubleshooting Check the toner cartridgeTo redistribute toner in the cartridge Images will not Solving image quality problemsProblem Cause Parts of the page around the edges aren’t printing Or print is not faded, but vertical white stripes appear on Horizontally Aligned black Installed Streaks or smears Appear Solid black Paper Light characterShadows or Repetitive marks Appear on Character voids Referred to as Dropouts Completely blackCharacters are Only partially Printed also Always printing Installed Blank pages arePrint is misaligned on the page skewed pages Print at a reduced Image Size Scanned text is notClear Scanned images Feeding through Solving paper feed problemsPages are coming Long pages stop Scanned items are Crooked Adjusted properly Paper guides are not adjusted properly Tray fall forward out Not install a driver Windows will not prompt Solving general software problems Not connected to your computer Software did not install Windows 95, 98, or NT4.0 Is securely connected Find an All in One at Your HP LaserJetAll in One on Network Functional checks Simple hardware testTo perform the simple hardware test Engine test Engine test button locationTo print an engine test To print a demonstration To print a configuration reportInternal reports To run a self-test and print a self-test report To print all reports at once Printing all reports at once Half-self test functional check Drum rotation functional check Heating element check Checking the toner cartridge connection points High-voltage power supply check Paper curl Checking the high-voltage connector assembly To override SW101 Paper path check Paper path and components Troubleshooting tools Document path and components Document path and components Repetitive image defect ruler Repetitive image defect ruler Document scanner recalibration Pressing VOLUME+CONTRAST Press once to display Service and press ENTER/MENU General circuit diagram 1 Main wiring General circuit diagram 2 Control panel service menu Service menusControl panel service menu Tests in control panel service mode Extended service menu Control panel can Extended service menu tree Fax memory test #1 Program test #1 Self-test in extended service mode Extended service mode tests Test Explanation Other tests in extended service mode Extended service mode reports Report Explanation Reports in extended service mode Clear memory in extended service mode To change the country code softswitch Softswitches Press Stop/Clear Country code softswitch sequences Firmware and software downloads Hardware, software, and firmware compatibility Hardware, software, and firmware compatibility Translating the fax trace report Fax trace report Sequence Calling station Called station Fax phase sequence Appropriate responses Commands Comments Appropriate responses Fax abbreviations Abbreviation Function Signal format X= any # MSG Example of a successfully sent fax Example of a successfully received fax Explanation of DBM Troubleshooting Parts and diagrams Ordering parts How to use the parts lists and diagrams Consumables and accessories Product number Description Consumables and accessories Consumables and accessories Product number Description Ordering consumables Common fasteners ExampleDescription Common hardware Major assembly locations Supports Supports Reference Part number Description External covers and panels External covers and panels Reference Part number Description Printer door 1 Printer door 1 Reference Part number Description Printer door 2 Printer door 2 Reference Part number Description Document scanner assembly Document scanner assembly Reference Part number Description Internal components 1 Internal components 1 Reference Part number Description Internal components 2 Internal components 2 Reference Part number Description Internal components 3 Internal components 3 Reference Part number Description Electrical components assembly Common hardware Paper pickup assembly Paper pickup assembly Reference Part number Description Feed assembly Feeder assembly Reference Part number Description Separation guide assembly Separation guide assembly Reference Part number Description Delivery assembly Delivery assembly Reference Part number Description Alphabetical parts list Part name Part number Alphabetical parts list Alphabetical parts list Figure # Reference Figure # Reference Figure # Reference Figure # Reference Figure # Reference Numerical parts list Part number Part name Numerical parts list Figure # Reference Paper path lever-LJ 3150 darker in color Figure # Reference Cable, grounding, document scanner motor Figure # Reference When to replace the document scanner separation pad Document scanner separation pad replacement Document scanner separation pad replacement How to replace the document scanner separation pad Index Index Index Index Index Index Index Index Index Index Index Index Index Page C4256-90954