HP 3100, 3150 manual Solving image quality problems, Problem Cause, Images will not, Print

Solving image quality problems

Use the following table to help solve problems with printed pages. See also “Solving paper feed problems” in this chapter.

Problem Cause Solution

Parts of the page around the edges aren’t printing.

The HP LaserJet 3100/3150 product cannot print to the edge of the paper. The HP LaserJet 3100/3150 product has minimum margins on each edge of 0.25 in (6.4 mm).

If printing or copying, the reduction setting is set incorrectly.

To get the image to fit into this printable area, slightly reduce the size of the image.

For printing, check the reduction setting in the “Print” or “Setup” window from within the program you are using. For copying, check the reduction setting on the control panel or from the auto prompt.

Images will not	The HP LaserJet 3100/3150 product is not
print.	plugged in.
	The parallel cable is loose.

Make sure that the HP LaserJet 3100/ 3150 product is plugged into a live wall outlet or power strip.

Check that the parallel cable is securely connected between the HP LaserJet 3100/3150 product and the computer.

Faxes you send, copies, or scanned images are too light or too

dark.

The contrast is not set correctly.

The original image is very light or very dark.

Adjust the contrast and resolution settings from the control panel or the Document Assistant.

Adjust the resolution and/or contrast setting(s) from the dialog box that appears after you click Scan on the Document Assistant.

The scanned image is too light or too dark because the original was on a colored paper.

The HP LaserJet 3100/3150 product needs to be recalibrated.

If the original was on a colored paper, including a brown recycled paper, the text may not be clear. Adjust the resolution, contrast, and/or brightness settings from the dialog box that appears after you click Scan on the Document Assistant.

Follow the instructions later in this chapter to recalibrate the document scanner.

158 Troubleshooting EN