Table 9. Control panel messages

Message

Cause

Solution

Fax Document was

Faxes in memory were lost as a result of a

Lost

power failure.

If you set up faxes to be sent at a future time or to be polled, or if the product was set to receive faxes to memory, print a fax log to identify the lost faxes. The lost faxes should be resent.

Fax Memory Error

An error was detected in DRAM.

#(number 1-5)

 

Unplug the power cord from the power source, wait 10 seconds, and replug in the power cord.

Try a different power source or surge protector.

If the error persists, see Chapter 6, “Troubleshooting.”

Group is Empty, Use ONE-TOUCH/ SPEED DIAL

Appears when you are creating a group- dial code.

Begin adding fax numbers to the group- dial code. For more information, see “Programming group-dial codes from the control panel” in the user guide.

Input Limit Reached Too many fax numbers were dialed when you tried to send to an ad-hoc group.

The maximum number of fax numbers that can be added to an ad-hoc group is

100.Resend the fax to 100 or fewer numbers.

Invalid Date or Time An invalid time or date was entered, such as 25:99 PM or June 35

Re-enter the date and time. If the error persists, see Chapter 6, “Troubleshooting.”

Keypad Test Failed In Service Mode only, the keypad test failed.

Check the cabling connections and run the keypad test again.

If the error persists, see Chapter 6, “Troubleshooting.”

Long Page?

The HP LaserJet 3100/3150 product

START to Continue

senses a document over 39 inches (991

 

mm), such as a banner, may be feeding

 

through the document feeder tray or that a

 

paper jam has occured.

If there is no jam, quickly press START to continue scanning. If you do not press START within a few seconds, the product assumes that a page is jammed and cancels the job.

If there is a jam, remove it and restart the job.

If you are sending a fax or copying a document longer than 39 inches (991 mm), you can also set the control panel to use the “Send long pages” procedure.

44 Installation and operation

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HP 3100, 3150 Fax Document was, Lost Power failure, Fax Memory Error, #number, Group is Empty, Use ONE-TOUCH/ Speed Dial