HP 3100, 3150 Your HP LaserJet, All in One on, Network, Find an All in One at, Specified, Address

Problem Cause Solution

When the product is connected to the network using an HP JetDirect print server, you receive one of these messages:

z “The configuration

wizard did not find

your HP LaserJet

3150 All in One on

the network.”

The print server you are using is not one of the HP JetDirect print servers that works with the product.

The power cord is loose.

See “Connecting to a network using an

HP JetDirect print server” on page 10 for a list of compatible HP JetDirect print servers.

Make sure the power cord is securely connected between the HP LaserJet 3150 product and the power source. Also, ensure the power cord for the HP JetDirect print server is securely connected to the power source.

z “The configuration

wizard was unable to

find an All in One at

the specified

address.”

z “The JetDirect model

The network cord is loose.	Ensure the network cable is securely connect
	between the HP JetDirect print server and the
	wall outlet for the network. Also ensure the
	network cable between the computer and the wall
	is securely connected.

found at the specified

address does not

support All in One

devices.”

The parallel cable is loose or not directly connected.

The parallel cable may be faulty.

The HP JetDirect print server may not be configured yet (TCP/IP).

HP JetDirect print server is incorrectly configured (TCP/IP).

Make sure the parallel cable between the

HP JetDirect print server and the HP LaserJet 3150 product is securely connected.

If you have another “size C” parallel cable, try connecting it between the HP LaserJet 3150 product and the HP JetDirect print server.

Use the HP JetAdmin software, the HP WebJet Admin software, BOOTP, DHCP, or telnet to configure the HP JetDirect print server.

See the documentation that came with the HP JetDirect print server for troubleshooting information.

172 Troubleshooting EN