HP 3150, 3100 Solving general software problems, Not install a driver Windows will not prompt

Solving general software problems

Use the following table to solve problems related to the software and problems that might occur when installing the software or changing settings manually.

Problem Cause Solution

On a computer such as a laptop that is regularly disconnected from the product, you receive the following message: “JetSuite Fax has detected that the

HP LaserJet 3150 is switched off or is not connected to the computer.

The message always appears if the software detects the product is not connected.

In the installation program, there is an option to select if you have a laptop. Rerun the installation program and select this option.

In Windows 95 or 98, the New Hardware Found dialog box re-appears each time the computer restarts.

Windows Plug and Play is continuing to detect the HP LaserJet 3150 product.

For Windows 95: If it is available, select the Do

not install a driver (Windows will not prompt

you again) option and click OK on the dialog box. Otherwise, when the dialog box appears, click Next and then click Finish.

For Windows 98: Click Next. When asked to choose Search or Display, click Search and click Next. When asked for the location to search, clear all three check boxes and click Next. Click Next again and then click Finish.

When installing software, you receive this message: “Setup has determined that you do not have enough disk space on the selected drive. Please reduce the set of install components or change the install drive.”

The JetSuite software requires at least 40 MB of available disk space to be installed.

After you select the JetSuite software and data directories, the installation program checks that your computer has enough available disk space. Try deleting unnecessary files or archiving older data to floppy disks or some other medium.

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