HP 3100, 3150 manual Error messages, Message Cause, Decoding Error, #number Image processing chip

Error messages

These control panel messages are listed alphabetically and are accompanied by the cause for the message and steps to take to resolve the problem.

Message Cause Solution

Configuration	An error was detected in the SRAM.
Err # (number 1-4)

Unplug the power cord from the power source, wait 10 seconds, and replug in the power cord.

Try connecting the product to a different power source or surge protector.

If the error persists, replace the formatter.

Config. Stuck Addr In Service Mode only, SRAM stuck

address test.

Unplug the power cord from the power source, wait 10 seconds, and replug in the power cord.

If the error persists, replace the formatter.

Config. Tied Addr.	In Service Mode only, SRAM tied address
	test.

Unplug the power cord from the power source, wait 10 seconds, and replug in the power cord.

If the error persists, replace the formatter.

Decoding Error	There was an error in decoding with the
#(number 1-3)	image processing chip.

Unplug the power cord from the power source, wait 10 seconds, and replug in the power cord.

Try connecting the product to a different power source or surge protector.

If the error persists, replace the formatter.

Encoding Error	There was an error in encoding with the
	image processing chip.

Unplug the power cord from the power source, wait 10 seconds, and replug in the power cord.

If the error persists, replace the formatter.

152 Troubleshooting EN