Table 9. Control panel messages

Message

Cause

Solution

 

 

 

Communication Error

An error occurred while trying to transmit

Try again to send the fax.

 

a fax. Brief descriptions of communication

Try to send the fax to another fax

 

errors are listed below:

machine.

 

 

 

 

Make sure the telephone cord is

 

60

 

no RTC at end of fax

securely connected. Then, check for a

 

81

 

memory filled up

dial tone on the phone line by pressing

 

82

 

fax was too short

MANUAL DIAL.

 

84

 

power fail while receiving

Make sure the phone line is working by

 

85

 

failed to train

disconnecting the HP LaserJet 3100/

 

86

 

in ECM, fax data had error(s)

3150 product, plugging in a telephone to

 

87

 

NEC failed to decode (T.4 or T.6

the phone line, and making a voice call.

 

 

 

coding error

Connect the product to a different phone

 

88

 

received scan line exceeds 13 sec

line.

 

 

 

(T.4-3.2)

Reset the product by pressing and

 

89

 

modem setup timeout

holding STOP/CLEAR for seven seconds.

 

90

 

low speed command time out

Wait and try resending the fax later.

 

91

bad low speed command

 

 

92

transmit error: no DIS

 

 

93

transmit error: no answer

 

 

94

transmit error: canceled by operator

 

 

95

transmit error: failed to train

 

 

96

 

transmit error: busy

 

 

97

transmit error: no dial tone

 

 

100

poll-in error: no document to poll

 

 

101

document jam

 

 

102

receive error: too many mailbox

 

 

 

 

logs

 

 

103

receive error: had poll document but

 

 

 

 

no memory for receive

 

 

104

transmit error: no MCF

 

 

105

image processing chip fell behind

 

 

106

transmit: modem output buffer error

 

 

107

PIN received

 

 

108

RR/RNR timeout

 

 

109

generic ECM error

 

 

110

possible missing/partial pages in

 

 

 

 

ECM

 

 

111

T4 bit not set in DIS

 

 

112

wrong password

 

 

113

communications error in remote

 

 

 

 

setup (JetFax only)

 

 

114

fax document was lost (JetFax only)

 

 

115

blacklist

 

 

116

SUB/PWD error

 

 

117

timeout waiting for image

 

 

 

 

processing chip

 

 

118

no fax detected

 

 

119

remote access

 

 

120

caller disconnected prematurely

 

42 Installation and operation

EN

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HP 3100, 3150 manual Control panel messages Message Cause Solution, Communication Error