HP 3100, 3150 manual Polling-In Error, Printer Comm Error, Printer Cover Open

Table 9. Control panel messages

Message Cause Solution

Polling-In Error	The HP LaserJet 3100/3150 product tried
	to poll another fax machine. The poll failed
	because there was no answer, the line
	was busy, or the other fax machine was
	not ready to be polled.

Make sure that the sender’s fax machine is ready to be polled, and check the fax number. Then, set up to poll again.

Printer Comm Error There was an error in communicating with the HP LaserJet 3100/3150 product.

Make sure that the parallel cable is securely connected between the HP LaserJet 3100/3150 product and the computer.

If the problem persists, unplug the power cord from the power source for 10 seconds, and then replug it in.

Try connecting the product to a different power source.

If the error persists, see Chapter 6, “Troubleshooting.”

Printer Comm Error	In Service Mode only. There was an error
^1	in communicating with the HP LaserJet
	3100/3150 product.

Make sure that the parallel cable is securely connected between the HP LaserJet 3100/3150 product and the computer.

If the problem persists, unplug the power cord from the power source for 5 seconds, and then replug it in.

If neither of these solutions works, see Chapter 6, “Troubleshooting.”

Printer Cover Open	The printer door is open or the toner
or No Cartridge	cartridge is not installed properly.

Make sure that the printer door is closed.

Check the toner cartridge for proper installation.

Printer Fixing Error There is an error with the print engine. Replace Fixing Unit

Unplug the power cord from the power source for 10 seconds, and then replug it in.

Try connecting the product to a different power source.

If the error persists, see Chapter 6, “Troubleshooting.”

48 Installation and operation EN