HP 3100, 3150 manual Redial Failed, Remote Fax was, Busy Scan Reference, Error

Table 9. Control panel messages

Message Cause Solution

Redial Failed Attempts to redial a fax number failed.

Try resending the fax. If the fax still fails to transmit, call the recipient to make sure that the fax machine is on and ready.

Make sure that you are dialing the correct fax number.

Disconnect the telephone cord from both the product and the wall outlet and then reconnect it.

Press and hold down STOP/CLEAR for 7 seconds to check for a dial tone.

Make sure the phone line is working by disconnecting the HP LaserJet 3100/ 3150 product, plugging in a telephone to the phone line, and making a voice call. Connect the product to a different phone line.

If the error persists, see Chapter 6, “Troubleshooting.”

Remote Fax was	The fax number dialed was busy.	Try again later.
Busy
Scan Reference	There was an error detected in the HP	Recalibrate the document scanner.
Error	LaserJet 3100/3150 product.

Scanner Error #1 An error has occurred in the SRAM.

Press and hold down the STOP/CLEAR key for 7 seconds to reset the product. If the error persists, unplug the power cord from its power source for 10 seconds, and then replug it in.

Try connecting the product to a different power source.

If the error persists, see Chapter 6, “Troubleshooting.”

Scanner isn’t	The document scanner mechanism is in
Available	use.

Wait until the document scanner has finished the current job before sending the next job.

Scanner Jam -	A document has jammed in the document
Reload	scanner area.

Pull open the document release door and then remove the jammed document.

50 Installation and operation EN