Error Messages | Possible Causes | What To Do |
Beeping at the end | This is normal. The dishwasher | • To turn off the double beep indicator (or |
of the cycle | will beep twice at the end of the | turned off), press the HEAT DRY pad 5 times within 3 seconds. |
| cycle | A triple beep will sound to indicate the |
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| has been turned on or off. |
Low Detergent light | SmartDispense™ has less than | • Fill the SmartDispense™ reservoir with liquid detergent. After filling the |
is ON | 10 cycles worth of detergent | reservoir, the LOW DETERGENT light will turn OFF once the door is closed. |
| left in the dishwasher | If you are not using the SmartDispense™ feature, turn off the low detergent |
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| light by pressing the ADDED HEAT pad 5 times within 3 seconds. |
Problem | Possible Causes | What To Do | |
Dishes and flatware | Low inlet water temperature | • Make sure inlet water temperature is correct (see page 8). Turn on the hot | |
not clean |
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| water faucet nearest the dishwasher, let run until the water temperature |
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| stops rising. Then start the dishwasher and turn off the faucet. This insures |
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| the entering water is hot. |
| Water pressure is temporarily low • Turn on a faucet. Is water coming out more slowly than usual? If so, wait | ||
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| until pressure is normal before using your dishwasher. |
| Air gap or disposer is clogged | • Clean the air gap or flush the disposer. | |
| Improper rack loading | • Make sure large dishware does not block the detergent dispenser or the | |
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| wash arms. See the Loading the dishwasher racks section. |
| No air gap or high drain loop | • Verify that you have an air gap or a high drain loop. Refer to the | |
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| Installation Instructions. |
Spots and filming | Extremely hard water | • Use rinse agents to remove spots and prevent new film buildup. | |
on glasses and | Low inlet water temperature | • Make sure water temperature is at least 49°C (120°F). | |
flatware | Overloading the dishwasher | • Load dishwasher as shown in the Loading Place Settings section. | |
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| Improper loading | • Make sure detergent is fresh. | |
| • If water is extremely hard, a softener may be required. | ||
| Old or damp powder detergent | ||
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| Rinse agent dispenser empty |
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| Too little detergent |
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Cloudiness on | Combination of soft water and | • This is called etching and is permanent. To prevent this from happening, | |
glassware | too much detergent |
| use less detergent if you have soft water. Wash glassware in the shortest |
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| cycle that will get it clean. Recalibrate the SmartDispense™ system if you |
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| are using it (see page 9). Do not use the manual detergent dispenser and |
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| the SmartDispense™ at the same time. |
| Water temperature entering | • This could be etching. Lower the water heater temperature. | |
| the dishwasher exceeds |
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| 65°C (150°F) |
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Suds in the tub | Correct detergent | • Use only automatic dishwasher detergents to avoid sudsing. Cascade® and | |
| wasn’t used |
| Electrasol® Automatic Dishwashing Detergents have been approved for use |
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| in all GE dishwashers. |
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| • To remove suds from the tub, open the dishwasher and let suds dissipate. | |
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| Close and latch the dishwasher. Pump out water by touching the |
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| START/RESET pad once; then 30 seconds later, touch the |
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| START/RESET pad again. Repeat if necessary. |
| Rinse agent was spilled | • Always wipe up rinse agent spills immediately. | |
| Detergent placed in manual | • Use SmartDispense™ or the manual detergent dispenser, but not both. | |
| detergent dispenser and |
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| SmartDispense™ dispenser |
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Detergent left in | Dishes are blocking the | • | Reposition the dishes, so the water from the lower spray arm can |
dispenser cups | detergent cup or |
| flush the detergent cup or the outlet on the SmartDispense™ system. |
| SmartDispense™ outlet |
| See the Loading the dishwasher section. |
Water in the | Cap not tightened after | • | Use a turkey baster to remove as much water as possible from the |
SmartDispense™ | filling the dispenser |
| SmartDispense™ dispenser and refill it as normal. Be sure to tighten |
dispenser |
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| the cap fully to prevent water from entering the dispenser. |
Black or gray | Aluminum utensils have | • Remove marks with a mild, abrasive cleaner. | |
marks on dishes | rubbed against dishes |
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| 13 |
Safety Instructions
Operating Instructions
Troubleshooting Tips
Consumer Support