Safety Instructions
Operating Instructions
Troubleshooting Tips
Consumer Support
Before you call for service…
Problem | Possible Causes | What To Do | |
Dishes don’t dry | Low inlet water temperature | • | Make sure inlet water temperature is at least 49°C (120°F). |
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| • | Select HEAT DRY. |
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| • | Use HOT START, HOT WASH or ADDED HEAT options. |
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| • | Select a higher cycle, such as |
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| Rinse agent dispenser is empty | • | Check the rinse agent dispenser and fill as required. |
Control panel responded Door latch may not be properly | • | Make sure the door is firmly closed. | |
to inputs but dishwasher | seated |
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never filled with water |
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| Water valve may be turned off | • | Make sure water valve (usually located under the sink) is turned on. |
Stained tub interior | Some | • | Use of the RINSE ONLY cycle after adding the dish to the load |
| cause reddish stains |
| can decrease the level of staining. GE recommends Cascade® |
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| Plastic Booster to help remove these types of stains. |
| Tea or coffee stains | • | Remove the stain by hand, using a solution of 120 ml (1/2 cup) bleach |
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| and 3 cups warm water. |
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| WARNING |
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| Before cleaning interior, wait at least 20 minutes after a cycle for the |
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| heating elements to cool down. Failure to do so can result in burns. |
| An overall yellow or brown film can • | A special filter in the water supply line is the only way to correct | |
| be caused by iron deposits in water this problem. Contact a water softener company. | ||
| White film on inside surface— | • | GE recommends rinse agents to help prevent hard water mineral |
| hard water minerals |
| deposits from forming. |
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| • | Run dishwasher with citric acid to remove mineral deposits. Citric acid |
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| (Part number: WD35X151) can be ordered through GE Parts. See back |
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| cover for ordering information. |
Dishwasher won’t run | Fuse is blown or circuit breaker | • | Replace fuse or reset circuit breaker. Remove any other appliances from |
| is tripped |
| the circuit. |
| Power is turned off | • | In some installations, the power to the dishwasher is provided through a |
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| wall switch, often located next to the disposer switch. Make sure it is on. |
| Control panel is locked | • | Unlock control panel. See page 5. |
| Reboot your control | • | Turn off power to the dishwasher (circuit breaker or wall switch) for |
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| 30 seconds; then turn back on. |
Control panel lights | Time too long between | • | Each pad must be touched within 30 seconds of the others. |
go off when you’re | touching of selected pads |
| To relight, touch any pad again, or unlock and relatch door. |
setting controls |
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Water standing in | This is normal | • | A small amount of clean water around the outlet on the tub |
the bottom of the tub |
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| bottom at the back of the tub keeps the water seal lubricated. |
Water won’t pump | Drain is clogged | • | If you have an air gap, clean it. See page 12. |
out of the tub |
| • | If the dishwasher drains into a disposer, run disposer clear. |
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| • | Check to see if your kitchen sink is draining well. If not, you |
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| may need a plumber. |
Steam | This is normal | • | Warm, moist air comes through the vent by the door latch during drying |
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| and when water is being pumped out. This is necessary for drying. |
Sanitized light does | The door was opened and the | • | Do not interrupt the cycle anytime during or after main wash. |
not illuminate at the | cycle was interrupted during |
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end of the cycle | or after the main wash portion |
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| The incoming water | • | Raise the water heater temperature to between 49°C and 60°C (120°F |
cycle only) | temperature was too low |
| and 140°F). |
Noise | Normal operating sounds | • | These are all normal. No action is required. |
| Detergent cup opening |
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| Water entering dishwasher |
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| The motor stops and starts at |
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| various times during the cycle |
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| Drain pump sounds during |
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| pump out |
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| Rattling dishes when the spray | • | Make sure dishes are properly loaded. See the Loading the |
| arm rotates |
| dishwasher racks section. |
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