GE PDW8900 Before you call for service…, Troubleshooting Tips, Safety Instructions, Problem

Caring for the dishwasher.

Safety Instructions

Stainless Steel Panels

The stainless steel panels can be cleaned with CERAMA BRYTE® Stainless Steel Appliance Cleaner or a similar product using a clean, soft cloth.

You can order CERAMA BRYTE® Stainless Steel Appliance Cleaner through GE Parts by calling 800.626.2002. (For U.S. only.)

Stainless Steel Interior—Tub and Inner Door

The stainless steel used to make the dishwasher tub and inner door provides the highest reliability available in a GE dishwasher. If the dishwasher tub or inner door should be scratched or dented during normal use, they will not rust or corrode. These surface blemishes will not affect their function or durability.

Operating Instructions

Troubleshooting Tips

Consumer Support

Before you call for service…

Troubleshooting Tips

Save time and money! Review the charts on the following pages, or visit www.GEAppliances.com. You may not need to call for service.

Problem	Possible Causes	What To Do
Control panel lights	Time too long between	• Each pad must be touched within 5 minutes of the others.
go off when you’re	touching of selected pads	To relight, touch any pad again, or unlatch and relatch door.
setting controls
Noise	Some of the sounds you’ll	• Detergent cup opening.
	hear are normal	• The motor stopping during the drying period.
		• Water draining out of the tub immediately after you touch
		START/RESET pad.
		• Drying fan running for 2–4 hours after CLEAN light is
		illuminated (Top Control Panel models only).
	Utensils are not secure in	• Make sure everything is secured in dishwasher.
	the rack or something small
	has dropped into the rack
	Motor hums	• Dishwasher has not been used on a regular basis. If you
		do not use your dishwasher often, set it to fill and pump out
		once every week. This will help keep the seal moist.
Detergent left in	Dishes are blocking the	• Reposition the dishes.
dispenser cups	detergent cups
Water standing in the	This is normal	• A small amount of clean water around the outlet on the tub
bottom of the tub		bottom at the back of the tub keeps the water seal lubricated.
Water won’t pump	Drain is clogged	• If you have an air gap, clean it.
out of the tub		• Check to see if your kitchen sink is draining well. If not,
		you may need a plumber.
		• If the dishwasher drains into a disposer, run disposer clear.
Suds	Correct detergent wasn’t used	• Use only automatic dishwasher detergents to avoid sudsing.
		Cascade® and Electrasol® dishwasher detergents have been
		approved for use in all GE dishwashers.
		• To remove suds from the tub, open the dishwasher and let
		suds dissipate. Add 1 gallon of cold water to the tub. Pump
		out water by starting any cycle and then resetting the unit
		after 10 seconds (see About the dishwasher control panel
		section). Repeat if necessary.
16	Rinse agent was spilled	• Always wipe up rinse agent spills immediately.