Safety Instructions

Operating Instructions

Troubleshooting Tips

Consumer Support

Before you call for service…

Troubleshooting Tips

Problem

Possible Causes

What To Do

White film on inside

Hard water minerals

GE recommends Jet Dry® Dishwasher Cleaner to help

surfaces

 

remove some hard water and minteral stains.

 

 

For extreme staining, clean the interior by applying

 

 

dishwasher detergent to a damp sponge. Wear rubber

 

 

gloves. Do not use any type of cleanser other than those

 

 

recommended or dishwasher detergent because it may

 

 

cause foaming or sudsing. Cascade® and Electrasol®

 

 

Automatic Dishwashing Detergents have been

 

 

approved for use in all GE dishwashers.

 

 

 

Dishes don’t dry

Low inlet water temperature

Make sure inlet water temperature is correct (see Using the

 

 

dishwasher section).

 

 

Select HEATED DRY.

 

 

 

 

Rinse agent dispenser is empty

Check the rinse agent dispenser.

 

 

 

Dishwasher won’t run

Fuse is blown, or the

Replace fuse or reset circuit breaker. Remove any other

 

circuit breaker tripped

appliances from the circuit.

 

 

Try resetting the START/RESET pad.

 

 

 

 

Wall switch (some installations)

Check for a wall switch that the dishwasher might be

 

is in the “off” position

connected to. A wall switch is required by electrical codes

 

 

in some localities. Turn the switch “on” if it is “off.”

 

 

 

Steam

This is normal

Steam comes through the vent by the door latch during

 

 

drying and when water is being pumped out.

 

 

 

Sanitized light does

The door was opened and the

Do not interrupt the cycle anytime during or after

not illuminate at the

cycle was interrupted during

main wash.

end of the cycle

or after the main wash portion

 

(Anti-Bacteria

 

 

The incoming water

Raise the water heater temperature to 120°F.

cycle only)

temperature was too low

 

 

 

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GE PDW9700 White film on inside, Surfaces, Dishes don’t dry, Select Heated DRY, Dishwasher won’t run, Steam, Anti-Bacteria