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Before you call for service…
Problem Possible Cause What To Do
Detergent leak Incorrect placement of
detergent insert
This is normal
Make sure detergent insert is properly located and fully seated.
Never put detergent above max line.
It is normal operation to see detergent leak on door gasket about
20 seconds after filling the dispenser.
Improper
dispensing of
softener or
bleach
Dispenser clogged
Softener or bleach is filled
above the max line
Softener or bleach cap issue
Monthly clean the dispenser drawer to remove buildup of
chemicals.
Make sure to have the correct amount of softener or bleach.
Make sure softener and bleach cap for dispenser are seated
or they will not work.