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Using the surface elements. ge.com
Error alerts indicate a temporary problem
that may be corrected by the user.
Clear Keypad—If the display flashes “E”
alternating to “c”, the keypad is sensing
continuous activation of one or more
keypads. Clean or clear any obstructions
on the keypad area. Obstructions may be
water, food spills, a utensil or other objects.
To resume cooking, touch the ON/OFF pad,
then select the power level.
Over Temperature—If the display flashes
“E” alternating to “o”, the cooktop sensor
indicates that the induction element or
electronics have overheated.
Overheating of the element is caused by
placing an empty pan on the element and
selecting a high power level. The element
sensor detects very high temperatures
(above normal cooking temperatures),
turns off the power and displays the error.
A second potential cause of this error is
a lack of cooling air to the bottom of the
cooktop, which can cause overheating
of the electronics. If this situation occurs,
make sure the air inlet below the cooktop
is unobstructed.
Touch the ON/OFF pad and allow the
cooktop to cool for 30 to 45 minutes before
operation can begin again.
If either of these conditions persist,
call for service.
IMPORTANT:If the “E” flashes alone,
without alternating to a “c” or “o”, a
hardware error has occurred. Call for
service.

Error Alerts (Flashing “E”/”c” and “E” “o”)

IMPORTANT:As a convenience, you can
lock the entire cooktop at any time when it
is not in use or before cleaning. Locking the
cooktop will prevent surface elements from
being turned on accidentally.
To lock the cooktop:
Touch and hold the CONTROL LOCK pad
for 5 seconds.
A two-beep signal will sound, and the
CONTROL LOCK light will glow, indicating
that the cooktop is locked.
If the cooktop is locked while a surface
element is in use, it will automatically
turn off.
The CONTROL LOCK does not affect the
timer. If Control Lock is set while the timer is
counting down, it will continue to operate.
To unlock the cooktop:
Touch and hold the CONTROL LOCK pad
again for 5 seconds. A two-beep signal will
sound, and the CONTROL LOCK light will
go out, indicating that the cooktop is
unlocked.

Control Lock

Safety Instructions Operating Instructions Care and Cleaning Troubleshooting Tips Consumer Support