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Safety Instructions Operating Instructions Care and Cleaning Troubleshooting Tips Consumer Support
Problem Possible Causes What To Do
Pan detection/sizing Improper cookware •Use a flat induction capable pan that meets the
not working properly being used. minimum size for the element being used. See the
Using the correct size cookware section.
Pan is improperly placed. •Make sure the pan is centered on the corresponding
surface element.
Cooktop control •Check to see that the control is set properly.
improperly set.
Display flashing “E” A hardware error has •Call for service.
alone (no other letter) occurred.
Display flashing “E” Keypad Error, indicating •Clean the keypad area. Wipe up spills or remove
alternating to “c” keypad cleaning is needed. utensils from the keypad area.
Display flashing “E” Over Temperature, indicating •Remove an empty pan from the surface element .
alternating to “o” over temperature of a •Allow the cooktop to cool down approximately
surface element or electronics. 30 minutes.
•Check to be sure ventilation to the cooling system
below the cooktop is not blocked.
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