Before you call for service… | ge.com |
Troubleshooting Tips
Save time and money! Review the charts on the following pages first and you may not need to call for service.
Problem | Possible Causes | What To Do |
Water has air bubbles | Air in system after installation. | • Will go away after it runs for a while. |
and is cloudy |
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Amber “FILTER” light | Six months or 900 gallons | • Replace the prefilter, postfilter and battery in the |
on the faucet base | of product water usage has | faucet base. |
is flashing | occurred. This is the maximum |
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| life of the prefilter and postfilter. |
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Amber “RO” light | Low usage of Reverse Osmosis | • Open the RO water faucet and allow system to drain. |
flashing. NOTE: | product water. | Close the RO water faucet and allow the system to |
Disregard initial or |
| regenerate the water supply. |
occasional short periods |
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of this flashing light | The Reverse Osmosis | • Replace the Reverse Osmosis cartridge and flow control. |
| cartridge is no longer |
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| removing the required amount |
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| of Total Dissolved Solids. |
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| Water supply to the Reverse | • Increase water pressure, precondition the water, etc., |
| Osmosis system not within | as needed to conform before doing maintenance on |
| specifications. | the Reverse Osmosis system. |
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| It takes 25 seconds or light flashes | • Normal operation. See description of operation on |
| for RO light to switch to OK light | page 14. |
| with good filtered water. |
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Indicator lights on faucet | Faucet base leadwire not | • Connect. |
base not working | connected to the electronics |
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| board lead wire. |
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| Battery installed incorrectly | • Observe orientation markings on page 14 and install |
| or expended. | correctly. Replace battery if old. |
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| Leadwires damaged. | • Inspect and repair as needed. |
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| Battery is dead. | • Use new CR2032, |
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Amber “FILTER” light ON | Electronics not fully reset when | • Remove battery for 90 seconds, then reinstall. |
after filter and battery | battery was replaced. |
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replacement |
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