Consumer Support Troubleshooting Tips Installation Instructions Operating Instructions Safety Instructions

Before you call for service…

Troubleshooting Tips

Problem

Possible Causes

What To Do

Chlorine taste and/or

The ppm of chlorine in your

• If the water supply contains more than 2.0 ppm of chlorine,

odor in the Reverse

water supply exceeds maximum

 

additional filtering of the water supply to the Reverse

Osmosis product water

limits and has destroyed the

 

Osmosis is needed. Correct this condition before doing

 

Reverse Osmosis membrane.

 

maintenance on the Reverse Osmosis system.

 

 

 

 

The prefilter is no longer

• Replace the Reverse Osmosis membrane cartridge,

 

removing chlorine from

 

flow control, screen, prefilter, postfilter and battery

 

the water supply.

 

in the faucet base.

 

 

 

 

Other taste and/or odor

High quality product water

•

This is normal.

 

may have a different taste

 

 

 

than what you’re used to.

 

 

 

 

 

 

 

Low water usage.

•

Completely drain system and allow to refill.

 

 

 

 

Contamination in product

• Use sanitizing procedures.

 

water storage.

 

 

 

 

 

 

Prefilter and postfilter

• Replace the prefilter and postfilter.

 

need to be changed.

• Sanitize system.

 

 

 

 

 

Water leaking from

Drain side of faucet air gap

• Inspect and eliminate restriction or plug. It is important

faucet air gap hole

(3/8″ tubing) plugged,

 

that there are no dips, loops or low spots in the drain line

 

restricted or incorrectly

 

from the faucet air gap to the drain pipe. Refer to

 

connected to the drain.

 

Installation Instructions for proper drain connection.

 

 

 

If drain line adapter was used as the drain point,

 

 

 

periodic inspection/cleaning is recommended.

 

 

 

System makes product

This is normal.

• Water flow rate will be lower than your regular faucet.

water slowly

 

• It takes 3–4 hours to fill the tank.

 

 

 

 

 

 

Water supply to the Reverse

• Increase water pressure, precondition the water, etc.,

 

Osmosis system not within

 

as needed to conform before doing maintenance on

 

specifications.

 

the Reverse Osmosis system.

 

 

 

 

Prefilter cartridge plugged

• Replace the prefilter. If rate does not increase, replace

 

with sediments.

 

the postfilter.

 

 

 

 

Reverse Osmosis membrane

• Replace Reverse Osmosis membrane cartridge, flow

 

plugged with sediments.

 

control and battery in the faucet base.

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GE PNRQ21LBN Chlorine taste and/or, Odor in the Reverse, Osmosis product water, Other taste and/or odor, Water slowly
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PNRQ21LRB, PNRQ21LBN specifications

The GE PNRQ21LBN and PNRQ21LRB are two advanced models from General Electric's line of innovative HVAC (Heating, Ventilation, and Air Conditioning) solutions. Designed with both efficiency and performance in mind, these units cater to residential and commercial needs, ensuring comfort in a variety of settings.

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Overall, the GE PNRQ21LBN and PNRQ21LRB exemplify a blend of efficiency, quiet operation, advanced filtration, and user-centric design, making them ideal choices for anyone looking to enhance comfort and improve energy efficiency in their living or working environments.
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