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Installation

Instructions

Consumer Support Troubleshooting Tips

Before you call for service…

Troubleshooting Tips

WATER

POSSIBLE CAUSES

WHAT TO DO

 

 

 

 

 

 

Too many suds

Type of detergent

Switch to HE

detergent.

 

 

 

 

 

 

Very soft water

Try less detergent.

 

 

 

 

 

 

Too much detergent

Measure your detergent carefully. Use less soap if you

 

 

 

have soft water, a smaller load or a lightly soiled load.

 

 

 

 

Water leaks

Fill hoses or drain hose is

Make sure hose connections are tight at faucets and the

 

 

improperly connected

washing machine. Make sure the end of the drain hose

 

 

 

is correctly inserted and secured to the drain.

 

 

 

 

 

 

Household drain may

Check household plumbing. You may need to call

 

 

be clogged

a plumber.

 

 

 

 

 

 

 

Constant water pressure

Tighten hoses at the faucets and turn the water off

 

 

to the fill hoses at the

after each use.

 

 

 

water source

Check condition of the fill hoses; they may need

 

 

 

 

 

 

replacement after 5 years.

 

 

 

 

 

 

Using too much detergent

Use less detergent. Use less soap if you have soft water,

 

 

in washer

a smaller load or a lightly soiled load.

 

 

 

Water temperature

Water supply is turned off

Turn both hot and cold faucets fully on and make sure

is incorrect

or improperly connected

hoses are connected to correct faucets.

 

 

 

 

 

 

Water valve screens are

Turn off the water source and remove the water

 

 

stopped up

connection hoses from the upper back of the washer.

 

 

 

Remove screens and use a brush or toothpick to clean the

 

 

 

screens in the machine. Reinstall screens, reconnect the

 

 

 

hoses and turn the water back on.

 

 

 

 

 

 

House water heater is

Make sure house water heater is delivering water

 

 

not set properly

at 120°F–140°F (48°C–60°C).

 

 

 

Water won’t drain

Drain hose is kinked or

Straighten drain hose and make sure washer is not

 

 

improperly connected

sitting on it.

 

Top of drain outlet should be less than 8 ft. above floor.

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GE WSLS1500, WSLP1500 manual Water Possible Causes What to do, Hoses and turn the water back on