OperatingInstructions SafetyInstructions
Installation | Instructions |
Consumer Support Troubleshooting Tips
Before you call for service…
Troubleshooting Tips
WATER | POSSIBLE CAUSES | WHAT TO DO |
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Too many suds | Type of detergent | • Switch to HE | detergent. | |
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| Very soft water | • Try less detergent. | |
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| Too much detergent | • Measure your detergent carefully. Use less soap if you | |
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| have soft water, a smaller load or a lightly soiled load. | |
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Water leaks | Fill hoses or drain hose is | • Make sure hose connections are tight at faucets and the | ||
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| improperly connected | washing machine. Make sure the end of the drain hose | |
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| is correctly inserted and secured to the drain. | |
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| Household drain may | • Check household plumbing. You may need to call | |
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| be clogged | a plumber. |
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| Constant water pressure | • Tighten hoses at the faucets and turn the water off | |
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| to the fill hoses at the | after each use. |
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| water source | • Check condition of the fill hoses; they may need | |
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| replacement after 5 years. | |
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| Using too much detergent | • Use less detergent. Use less soap if you have soft water, | |
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| in washer | a smaller load or a lightly soiled load. | |
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Water temperature | Water supply is turned off | • Turn both hot and cold faucets fully on and make sure | ||
is incorrect | or improperly connected | hoses are connected to correct faucets. | ||
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| Water valve screens are | • Turn off the water source and remove the water | |
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| stopped up | connection hoses from the upper back of the washer. | |
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| Remove screens and use a brush or toothpick to clean the | |
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| screens in the machine. Reinstall screens, reconnect the | |
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| hoses and turn the water back on. | |
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| House water heater is | • Make sure house water heater is delivering water | |
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| not set properly | at | |
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Water won’t drain | Drain hose is kinked or | • Straighten drain hose and make sure washer is not | ||
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| improperly connected | sitting on it. |
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• Top of drain outlet should be less than 8 ft. above floor.
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