Questions? Use this problem solver!
PROBLEM  | POSSIBLE CAUSE  | |
FROST OR ICE  | •Door left open or package holding door open.  | |
CRYSTALS ON  | •Too frequent or too long door openings.  | |
FROZEN FOOD  | ||
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(Frost within package  | 
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is normal.)  | 
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SLOW ICE CUBE  | •Door may have been left open.  | |
FREEZING  | •Turn temperature of freezer compartment colder.  | |
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ICE CUBES HAVE  | •Old cubes need to be discarded.  | |
ODOR/TASTE | •Ice storage bin needs to be emptied and washed.  | |
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  | •Unsealed packages in refrigerator and/or freezer compartments may  | |
  | be transmitting odor/taste to ice cubes.  | |
  | •Interior of refrigerator needs cleaning. See Care and Cleaning.  | |
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AUTOMATIC  | •Icemaker feeler arm in STOP (up) position.  | |
ICEMAKER  | •Water supply turned off or not connected.  | |
DOES NOT WORK | ||
•Freezer compartment too warm.  | ||
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  | •Piled up cubes in storage bin may cause icemaker to shut off too soon.  | |
  | With icemaker feeler arm in STOP (up) position, level cubes in bin.  | |
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MOISTURE FORMS  | •Not unusual during periods of high humidity. Wipe surface dry.  | |
ON OUTSIDE OF  | 
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REFRIGERATOR  | 
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MOISTURE  | •Too frequent or too long door openings.  | |
COLLECTS INSIDE  | •In humid weather, air carries moisture into refrigerator when doors  | |
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  | are opened.  | |
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REFRIGERATOR  | •Foods with strong odors should be tightly covered.  | |
HAS ODOR | •Check for spoiled food.  | |
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  | •Interior needs cleaning. See Care and Cleaning.  | |
  | •Defrost water system needs cleaning.  | |
  | •Keep open box of baking soda in refrigerator; replace every 3 months.  | |
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INTERIOR LIGHT  | •No power at outlet.  | |
DOES NOT WORK  | •Light bulb needs replacing. See Care and Cleaning.  | |
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