Telephone Configuration Troubleshooting for 6210 SPID Models

Telephone Configuration Troubleshooting

CA/DN trouble	Check	Fix
Inbound calls to a	>SETUP >USER	>ALWAYS
specific line cause the	>RING >CONTROL
LED to flash, but there is	>Select line
no audible ringing.
A specific line is	>SETUP >INSTL	>CA/DN
selected that is	>KEYS
supposed to have dial	>Select line key
tone, but there isn’t any.

General usage	Check	Fix
All inbound calls appear	>SETUP >INSTL	>CACH
on CA1. Outbound calls	>MORE >MODE
cannot be made.
Ringing calls are not	>SETUP >USER	>RING
answered when going	>MORE >PREF
off-hook.
Using a specific	>SETUP >USER	>XMT+ as many
headset, the voice level	>MORE >VOICE	times as required
to other parties is not	>HEAD >VOLUME
loud enough.
“SELECT AN IDLE	Originating DN and	See page 32.
LINE” is displayed when	Call Appearance
going off-hook or	Reservation settings
pressing the speaker
key.

68Tone Commander 6210/6220 User Manual

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Image 71

Siemens 6220, 6210 user manual Telephone Configuration Troubleshooting, CA/DN trouble Check Fix

Contents

Page Contents Appendix a Ordering Isdn Service Models/Options General FeaturesIntroduction Controls and Indicators OFF Page Dialing OperationPlacing a Call Selecting a Call Appearance Last Number Redial Ringing Control Using DSS KeysAnswering a Call Call Preference Holding Calls Bridging a Shared Call AppearanceDisplaying Call Appearance Information Conferencing a New Call Transferring CallsConferencing Calls DSS Transfer Terminating a Conference Using Network FeaturesConferencing a Held Call Dropping the Last Party Using the Call Log Delete Dial Time Back Viewing the Call LogCall Menu DIR LOG ID Select Call LOG Type Unans Answd OUT Dialing a Call Log Entry Shortcut to the Unanswered Call Log Directory PAGE1\ Using the Call DirectoryWhat is the Call Directory? Dialing from the Call Directory Muting the Microphone Using the SpeakerphonePlacing and Answering Calls Receiving Voice Announce Calls Using Voice AnnounceEnabling/Disabling Headset Mode Operation Using a HeadsetAdjusting the Receive Volume Adjusting the Ringer Volume Set the Termination Switches on the Telephone and NT1 InstallationOrdering Isdn Service 6210T/6220T Installation Extended Point-to-Point Line and Power ConnectionsBasic Multipoint Short Multipoint Handset/Headset Pin # Signal Wire Color Set the Termination Switch on the Telephone 6210U/6220U Installation Volt 6210U Power Supply 6220U Attaching to a wall mount jack Wall MountingRotating the Base L1OK Configure the SetL3OK SWITCH=5ESS NI-X Initialization Automatic Button Detection 5ESS Custom Isdn only No Parameter Download Press Setup to ConfigureFirmware Updates Using Local Inspect to Verify Keys Personal Ringing Customize your Phone Label the Set Installation Options \ Spid Param Keys Installation OptionsInstallation Options Menu Setup Menu Instl Admin User Pots Bksp Clear Spid Entry Enabling/Disabling Automatic Download Configuring KeysParameter Download Starting a Download Bksp Orig Reserv CA/DN FA DSS SpdialUnused Call Appearance / Directory Number Keys Automatic Call Appearance Selection 10=NETWORK FA#59 Call Bkspcall Feature Activator Keys Bksp Clear Pause DSS Keys Bksp Pause FA Speed Dial KeysBksp Clear Pause FA Terminal MODE=CACH Ekts Cach Basic Terminal Mode Verify Password Bksp Installation PasswordInstallation Password SET Clear NEW Password Bksp What to do if you lose your password Removing the PasswordPassword Cleared ALL Settings Cleared Reset to Factory Default SettingsReset ALL Setup OPTIONS? YES no Select VA Keys GREEN=VA, RED=AVAILABLE Voice AnnounceVoice Announce Options Selecting CA/DN Keys Bksp Clear ALL Selecting Incoming Directory Numbers ALERTING=ANY Normal Dist Intcom PRI Selecting Alerting Patterns Automatic MUTE=ON On OFF Automatic Muting Administration Options \ Restart LOG Administration OptionsAdministration Options Menu Administration Options \ Inspct Vers Test Diag Call Appearance/Directory Number Key Local InspectLocal Inspect Keys DSS Key Feature Activator, Conference, Transfer, or Drop KeyOriginating DN? YES \ RESERVED=OUT/PRIORITY Originating DN? no RESERVED=NOT Reserved Speed Dial Key Message Waiting IndicatorDirectory Numbers MESSAGE=NETWORK FI#63 Hardware Version VersionVersion Serial H/W S/W Serial Number MODEL6030X Button Expan Optional Equipment Version DISPLAY/LED Test LCD RED Green OFF Display and LED IndicatorsTest Terminal Test Disply Keys Press Each KEY on Press Done to Exit Press Each KEY to Test Or GO OFF-HOOK to ExitKEY Test Passed Press ANY KEY to Exit 6030X Expansion Module RESTART/CLEAR Call LOG? YES no Diagnostic DisplayRestart Clearing Logs Viewing the Error and Download LogsView LOG Entries Error Param Clear User Options User OptionsUser Options Menu User Options Clock Spdial DIR Ring BKSPAM/PM Setting the Time and DateSetting Up Speed Dial Keys Smart Pauses Speed Dial Programming Bksp Clear Move Number Setting Up the Call DirectorySelect a Softkey PAGE1\ Deleting a Directory Entry Bksp Clear Pause NameMoving a Directory Entry Pick NEW Softkey PAGE1\ Off-Hook Ringing Options Personal Ringing OptionsRinging Tone Ringing TONE=5 USE Keypad Keys Ringing Control for Individual Call Appearances Call PREFERENCE=RINGING Ring Idle None Call Preference Options Preset Volume Levels Handset/Headset ConfigurationHandset/Headset Mode Voice MODE=HEADSET Hand Head Volume Transmit headset only Adjusting the Display ContrastReceive handset and headset Verify NEW Password Bksp Setting a Call Log PasswordCall LOG Password SET Clear Creating/Changing Your Password Removing the Password Inoperable Telephone Recovery Procedures Troubleshooting With full initialization, proceed to the following steps CA/DN trouble Check Fix Telephone Configuration Troubleshooting Ordering Manually Ordering Isdn ServiceSetup Wizard Where to Go for Help Network Assignment Button # Recommended Button Assignments Instl Installation Options Setup Menu Tree Admin Administration Options User User Options Pots 6002TA Analog Pots Port Options Tone Commander Product Warranty Warranty and Service Specifications Parameter Default Value National Isdn 5ESS Custom Isdn Factory Default Settings UL/FCC Statements Important Safety InstructionsPage FCC Requirements Page Page 13-102800 Rev. L

Siemens Troubleshooting Telephone Configuration Issues for 6210 SPID

Models: 6220 6210

Telephone Configuration Troubleshooting

CA/DN trouble

Check

Fix

General usage

Check

Fix

“SELECT AN IDLE