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Troubleshooting Tips
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Error Messages | Possible Causes | What To Do |
START/RESET status | You have pressed the | • Press the START/RESET pad only when you want to restart the |
indicator light flashing | START/RESET pad while the | dishwasher. |
| dishwasher is running. This will |
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| cancel the cycle. The light will stop | |
| flashing after the dishwasher drains | |
| (about 90 seconds). |
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Dishwasher BEEPS | This is a reminder that your | • Close and latch the door after opening it |
once every 30 seconds | dishwasher door has been left |
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| open during operation. It will |
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| continue beeping until you close |
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| the door. |
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Problem | Possible Causes | What To Do |
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Dishes and flatware | Low inlet water temperature | • | Make sure inlet water temperature is correct (see page 8). Turn on |
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not clean |
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| the hot water faucet nearest the dishwasher, let run until the water |
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| temperature stops rising. Then start the dishwasher and turn off |
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| the faucet. This insures the entering water is hot. |
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| Water pressure is temporarily low | • | Turn on a faucet. Is water coming out more slowly than usual? |
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| If so, wait until pressure is normal before using your dishwasher. |
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| Air gap or disposer is clogged | • | Clean the air gap or flush the disposer. |
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| Improper rack loading | • | Make sure large dishware does not block the detergent dispenser |
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| or the wash arms. See the Loading the dishwasher racks section. |
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| No air gap or high drain loop | • | Verify that you have an air gap or a high drain loop. Refer to |
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| the Installation Instructions. |
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Spots and filming | Extremely hard water | • | Use | |
on glasses and | Low inlet water temperature |
| prevent new film buildup. |
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flatware | • |
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Overloading the dishwasher | To remove stubborn spots and |
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| Improper loading | 1 | Remove all metal utensils from the dishwasher. |
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| Old or damp powder detergent | 2 | Do not add detergent. |
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| Rinse agent dispenser empty | 3 | Select the POTS & PANS cycle. |
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| Too little detergent |
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| 4 | Start the dishwasher and allow to run for 18 to 22 minutes. Dishwasher | ||
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| will now be in the main wash. |
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| 5 | Open the door and pour 2 cups (500 ml) of white vinegar into the |
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| bottom of the dishwasher. |
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| 6 | Close the door and allow to complete the cycle. If vinegar rinse doesn’t | |
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| work: Repeat as above, except use 1/4 cup (60 ml) of citric acid crystals | |
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| instead of vinegar. |
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Cloudiness on | Combination of soft water and | • | This is called etching and is permanent. To prevent this from happening, | |
glassware | too much detergent |
| use less detergent if you have soft water. Wash glassware in the shortest | |
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| cycle that will get them clean. |
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| Water temperature entering | • | This could be etching. Lower the water heater temperature. |
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| the dishwasher exceeds 150°F |
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Suds in the tub | Correct detergent | • | Use only automatic dishwasher detergents to avoid sudsing. |
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| wasn’t used |
| Cascade® and Electrasol® Automatic Dishwashing Detergents |
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| • | have been approved for use in all GE dishwashers. |
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| To remove suds from the tub, open the dishwasher and let |
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| suds dissipate. Close and latch the dishwasher. Pump out water |
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| by touching the START/RESET pad once; then 30 seconds later, |
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| touch the START/RESET pad again. Repeat if necessary. |
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| Rinse agent | • | Always wipe up rinse agent spills immediately. | 13 |
| was spilled |
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