TROUBLESHOOTING
Using the Led Indicators to Troubleshot Issues
Power LED
The power LED indicators should be active once the included 5V DC power supply has been properly connected between the sending/receiving unit and an open wall power socket. A non-active LED can indicate a power problem. Please check that the power cable is properly connected and locked to the sender/receiver unit.
Host LED
The host LED indicators should be active once a valid USB source/output device has been properly connected to the sending/receiving unit. On the sender, the LED indicator will only be active once the source device is on. A non-active LED may indicate that the source device is not on or properly connected. On the receiver, the LED indicator will only be active when a USB devices is properly connected and is recognized by the source. A non-active LED may indicate that a USB device is not properly connected or recognized by the source. Please check all USB cables and install the proper drivers for the connected USB device.
Link LED
The link LED indicators should be active once a valid connection has been made between the sending and receiving units. A non-active LED may indicate a problem with the CAT-5 cabling. Please check terminations, patch panels, and cables. Use other CAT-5 cables and test the units without using any patch panels.
