Generac Portable Products 5500XL Extended Life Generator
TROUBLESHOOTING
Problem | Cause | Correction | |||
| 1. | Circuit breakers is open. | 1. | Reset circuit breaker. | |
| 2. | Poor connection or defective cord | 2. | Check and repair. | |
Engine is running, but no |
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3. | Connected device is bad. | 3. | Connect another device that is in | ||
AC output is available. | |||||
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| 4. | Fault in generator. | 4. | Contact Generac service facility. | |
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Engine runs good at no- | 1. | Short circuit in a connected load. | 1. | Disconnect shorted electrical load. | |
2. | Generator is overloaded. | 2. | See “Don't Overload the Generator”, | ||
load but “bogs down" | |||||
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| page 10. | ||
when loads are | 3. | Engine speed is too slow. | 3. | Contact Generac service facility. | |
connected. | |||||
4. | Shorted generator circuit. | 4. | Contact Generac service facility. | ||
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| 1. | Run/Stop Switch set to STOP. | 1. | Set switch to RUN. | |
| 2. | Dirty air cleaner. | 2. | Clean or replace air cleaner. | |
| 3. | Out of gasoline. | 3. | Fill fuel tank. | |
| 4. | Stale gasoline. | 4. | Drain gas tank; fill with fresh fuel. | |
| 5. | Spark plug wire not connected to | 5. | Connect wire to spark plug. | |
Engine will not start; or |
| spark plug. |
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6. | Bad spark plug. | 6. | Replace spark plug. | ||
starts and runs rough. | 7. | Water in gasoline. | 7. | Drain gas tank; fill with fresh fuel. | |
| 8. | Overchoking. | 8. | Open choke fully and crank engine. | |
| 9. | Low oil level. | 9. | Fill crankcase to proper level. | |
| 10. | Excessively rich fuel mixture. | 10. | Contact Generac service facility. | |
| 11. | Intake valve stuck open or closed. | 11. | Contact Generac service facility. | |
| 12. | Engine has lost compression. | 12. | Contact Generac service facility. | |
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Engine shuts down | 1. | Out of gasoline. | 1. | Fill fuel tank. | |
2. | Low oil level. | 2. | Fill crankcase to proper level. | ||
during operation | 3. | Fault in engine. | 3. | Contact Generac service facility. | |
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| 1. | Load is too high. | 1. | See “Don't Overload the Generator”, | |
Engine lacks power. |
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2. | Dirty air filter. | 2. | Replace air filter. | ||
| 3. | Engine needs to be serviced. | 3. | Contact Generac service facility. | |
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| 1. | Choke is opened too soon. | 1. | Move choke to halfway position until | |
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| engine runs smoothly. | |
Engine “hunts” or falters. | 2. | Carburetor is running too rich or | 2. | Contact Generac service facility. | |
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| too lean. |
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