Generac Portable Products 5500XL Extended Life Generator

TROUBLESHOOTING

Problem

Cause

Correction

 

1.

Circuit breakers is open.

1.

Reset circuit breaker.

 

2.

Poor connection or defective cord

2.

Check and repair.

Engine is running, but no

 

set.

 

 

3.

Connected device is bad.

3.

Connect another device that is in

AC output is available.

 

 

 

good condition.

 

 

 

 

 

4.

Fault in generator.

4.

Contact Generac service facility.

 

 

 

 

 

Engine runs good at no-

1.

Short circuit in a connected load.

1.

Disconnect shorted electrical load.

2.

Generator is overloaded.

2.

See “Don't Overload the Generator”,

load but “bogs down"

 

 

 

page 10.

when loads are

3.

Engine speed is too slow.

3.

Contact Generac service facility.

connected.

4.

Shorted generator circuit.

4.

Contact Generac service facility.

 

 

 

 

 

 

 

1.

Run/Stop Switch set to STOP.

1.

Set switch to RUN.

 

2.

Dirty air cleaner.

2.

Clean or replace air cleaner.

 

3.

Out of gasoline.

3.

Fill fuel tank.

 

4.

Stale gasoline.

4.

Drain gas tank; fill with fresh fuel.

 

5.

Spark plug wire not connected to

5.

Connect wire to spark plug.

Engine will not start; or

 

spark plug.

 

 

6.

Bad spark plug.

6.

Replace spark plug.

starts and runs rough.

7.

Water in gasoline.

7.

Drain gas tank; fill with fresh fuel.

 

8.

Overchoking.

8.

Open choke fully and crank engine.

 

9.

Low oil level.

9.

Fill crankcase to proper level.

 

10.

Excessively rich fuel mixture.

10.

Contact Generac service facility.

 

11.

Intake valve stuck open or closed.

11.

Contact Generac service facility.

 

12.

Engine has lost compression.

12.

Contact Generac service facility.

 

 

 

 

 

Engine shuts down

1.

Out of gasoline.

1.

Fill fuel tank.

2.

Low oil level.

2.

Fill crankcase to proper level.

during operation

3.

Fault in engine.

3.

Contact Generac service facility.

 

 

 

 

 

 

1.

Load is too high.

1.

See “Don't Overload the Generator”,

Engine lacks power.

 

 

 

page 10.

2.

Dirty air filter.

2.

Replace air filter.

 

3.

Engine needs to be serviced.

3.

Contact Generac service facility.

 

 

 

 

 

 

1.

Choke is opened too soon.

1.

Move choke to halfway position until

 

 

 

 

engine runs smoothly.

Engine “hunts” or falters.

2.

Carburetor is running too rich or

2.

Contact Generac service facility.

 

 

too lean.

 

 

 

 

 

 

 

12

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Generac 5500XL manual Troubleshooting

5500XL specifications

The Generac 5500XL is a robust portable generator designed to provide reliable and efficient power for various applications. Whether for home backup during outages, outdoor activities, or job sites, the 5500XL combines practicality and performance, making it a popular choice among consumers.

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