GENICOM Intelliprint cL160 User Guide

Ethernet Network Interface Troubleshooting

3-15

Printing Problems

Area to Check

Explanation

 

 

Physical connection

To test a non-PostScript printer use the Test Port 1

 

Count 100 command. This command will send 100

 

lines of test data to the printer.

 

 

Service characteristics

Use the Show Service Local Characteristics

 

command from a network login to see if the desired

 

service is available and to verify that the appropriate

 

protocols are enabled on the service.

 

 

The IP address

The IP address must be unique on the network. Many

 

problems will occur when there are duplicate IP

 

addresses on the network.

 

 

Queue Status and Port counters

Use the Monitor Queue command to ensure queue

 

entries appear in the job list. If an entry does not

 

appear, refer to the appropriate host section in this

 

Appendix.

 

Use the Monitor Port n Counters command to

 

verify that the counter is incrementing with each job.

 

If it is not, verify the connection between the network

 

interface and the printer.

 

 

BOOTP Troubleshooting

If the BOOTP request is failing and you have configured your host to respond to the request, check these areas:

Area to Check

Explanation

 

 

BOOTP is in your system’s

BOOTP must be an uncommented line in the /etc/

/etc/services file

services file.

The network interface’s name is

The network interface’s name must be in this file for the

in the loadhost’s

host to answer a BOOTP or TFTP request.

/etc/hosts file

 

The download file is in the

The download file must be in the correct directory and

correct directory and is

world-readable. Specify the complete pathname for the

world-readable

download file in the BOOTP configuration file or, a add a

 

default pathname to the download filename.

The network interface and host

Some hosts will not allow BOOTP replies across IP

are in the same IP network

networks. Either use a host running a different operating

 

system or put the network interface in the same IP

 

network as the host.

 

 

Apr 02

Genicom

Publication No. GEG-99141

Page 97
Image 97
Genicom cL160 manual Printing Problems, Bootp Troubleshooting

cL160 specifications

The Genicom cL160 is a sophisticated and versatile printer that is engineered to meet the demands of dynamic business environments. It plays a crucial role in enhancing productivity while maintaining high-quality output, making it a preferred choice for organizations that require reliable printing solutions.

One of the standout features of the Genicom cL160 is its impressive speed. With a print speed of up to 60 pages per minute, it enables users to accelerate their workflows without sacrificing quality. This efficient performance is complemented by a rapid first page out time, ensuring that documents are ready for use in a matter of seconds.

The cL160 employs advanced LED printing technology, which not only ensures precise and consistent output but also minimizes maintenance requirements. LED technology utilizes fewer moving parts compared to traditional laser printers, resulting in enhanced reliability and longevity. Additionally, the cL160 supports various media types and sizes, allowing users to print everything from standard documents to specialized materials with ease.

In terms of connectivity, the Genicom cL160 offers multiple options, including USB, Ethernet, and wireless capabilities. This flexibility facilitates seamless integration into diverse network environments, enabling multiple users to access the printer simultaneously. The inclusion of mobile printing features further enhances usability, allowing employees to print directly from their smartphones or tablets, which is particularly beneficial in today’s fast-paced business landscape.

The cL160 also boasts an intuitive control panel that simplifies operation and streamlines the printing process. Users can easily navigate through settings and options, making it user-friendly even for those who may not be tech-savvy. Coupled with its significant paper capacity, which can be expanded with additional trays, this printer is designed to handle heavy workloads effectively.

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Overall, the Genicom cL160 represents a fusion of speed, reliability, and versatility, making it an ideal choice for businesses looking to enhance their printing capabilities. Its advanced technologies, user-friendly features, and commitment to sustainability ensure that it meets the diverse needs of modern organizations.