Troubleshooting

If your phone is not performing to your expectations, please try these simple steps first. If these steps do not solve your problem, please call our Customer Hotline at 1-800-297-1023. (Mon - Fri 7 am to 7 pm, Sat/Sun 9 am to 5 pm, CST. Phone support is closed on holidays.)

Symptom

Suggestion

 

 

The charge LED won't

• Make sure the AC adapter is plugged into the base or the charger (if you have more than one handset)

and wall outlet.

illuminate when the handset is

• Make sure the handset is properly seated in the cradle.

placed in the cradle.

• Make sure the charging contacts on the handset are clean.

 

 

 

The audio sounds weak.

• Move the handset and/or base away from metal objects or appliances and try again.

• Make sure that you are not too far from the base.

 

 

 

 

• Make sure that you are not too far from the base.

 

• Make sure the line is not in use. If an outside call is already using a line, you cannot use that line to

 

make another outside call.

Can't make or receive calls.

• Check both ends of the base telephone line cord.

 

• Make sure the AC adapter is plugged into the base and wall outlet.

 

• Disconnect the AC adapter and the backup battery.

 

• Change the Digital Security Code (see page 14).

 

 

 

• Make sure that you are not too far from the base.

The handset doesn't ring or

• Charge the battery pack in the handset for 10 hours by placing the handset on the base or charging

receive a page.

cradle.

 

• Change the Digital Security Code (see page 14).

 

 

 

• Keep the handset away from microwave ovens, computers, remote control toys, wireless microphones,

Severe noise interference.

alarm systems, intercoms, room monitors, fluorescent lights, and electrical appliances.

 

• Move to another location or turn off the source of interference.

 

 

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GN Netcom ELT 560 owner manual Troubleshooting, Symptom Suggestion
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ELT 560 specifications

The GN Netcom ELT 560 is a cutting-edge headset that epitomizes innovation in the world of professional communication. Designed for users who demand outstanding audio quality and ergonomic comfort during extended use, the ELT 560 is ideally suited for call centers, corporate environments, and remote work.

One of the prominent features of the ELT 560 is its superior audio performance. The headset is equipped with advanced noise-cancellation technology that effectively minimizes background sounds, ensuring crystal-clear audio during calls. This makes it particularly beneficial for users in bustling office environments or for those working from home where ambient noise can be disruptive. The high-quality speakers deliver a rich and clear sound, making conversations more engaging and minimizing listener fatigue.

Comfort is another hallmark of the ELT 560. The headset is designed with adjustable, padded ear cups that provide a snug yet comfortable fit, ideal for long hours of usage. The lightweight construction ensures users can wear the headset for extended periods without experiencing discomfort. Additionally, the headset features an adjustable boom microphone that can be positioned for optimal voice capture, enhancing the overall communication experience.

Connectivity is seamless with the ELT 560. It is compatible with a wide range of devices, including smartphones, laptops, and desktop computers, making it a versatile choice for various users. The headset is designed for both wired and wireless use, offering flexibility for professionals who are always on the move.

Durability is a key characteristic of the ELT 560, as it is built to withstand the rigors of daily use. The materials used in its construction are robust, contributing to the overall longevity of the headset. This reliability ensures that users can depend on the ELT 560 for consistent performance throughout their workday.

In summary, the GN Netcom ELT 560 is a remarkable headset that combines advanced audio technology, exceptional comfort, seamless connectivity, and durability. It is designed for professionals who require high-quality communication tools that enhance productivity while ensuring a comfortable user experience. Whether in a bustling office or a home office, the ELT 560 meets the demands of modern communication, making it an invaluable asset for any professional setting.
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