Troubleshooting a Damaged System

Problem

System was dropped or damaged.

Action

CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. Before performing any procedure, see your Product Information Guide for complete information about safety precautions, working inside the computer and protecting against electrostatic discharge.

1Open the system. See "Opening and Closing the System" on page 70.

2Ensure that the following components are properly installed:

Expansion cards and risers

Power supplies

Fans

Processors and heat sinks

Memory modules

Drive-carrier connections to the SAS/SATA backplane board, if applicable

3Ensure that all cables are properly connected.

4Close the system. See "Opening and Closing the System" on page 70.

5Run the system board tests in the system diagnostics. See "Running the System Diagnostics" on page 162.

If the tests fail, see "Getting Help" on page 175.

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Troubleshooting Your System

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Dell R805 owner manual Troubleshooting a Damaged System, System was dropped or damaged