4Run the appropriate online diagnostic test. See "Using Server Administrator Diagnostics" on page 161.

If the problem is not resolved, see "Getting Help" on page 175.

Troubleshooting the Mouse

Problem

•System message indicates a problem with the mouse.

•Mouse is not functioning properly.

Action

1Run the appropriate online diagnostic test. See "Using Server Administrator Diagnostics" on page 161.

If the test fails, continue to the next step.

2Examine the mouse and its cable for signs of damage. If the mouse is not damaged, go to step 4.

If the mouse is damaged, continue to the next step.

3Swap the faulty mouse with a working mouse.

If the problem is resolved, replace the faulty mouse.

4Enter the System Setup program and ensure that the USB port is enabled. See "Using the System Setup Program" on page 47.

If the problem is not resolved, see "Getting Help" on page 175.

Troubleshooting Basic I/O Functions

Problem

•Error message indicates a problem with a serial port.

•Device connected to a serial port is not operating properly.

Troubleshooting Your System

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