Troubleshooting Your System 141
4
Run the appropriate online diagnostic test. See "Using Server
Administrator Diagnostics" on page161.
If the problem is not resolved, see
"Getting Help
" on page175.

Troubleshooting the Mouse

Problem
• System message indicates a problem with the mouse.
• Mouse is not functioning properly.
Action
1
Run the appropriate online diagnostic test. See "Using Server
Administrator Diagnostics" on page161.
If the test fails, continue to the next step.
2
Examine the mouse and its cable for signs of damage.
If the mouse is not damaged, go to step4.
If the mouse is damaged, continue to the next step.
3
Swap the faulty mouse with a working mouse.
If the problem is resolved, replace the faulty mouse.
4
Enter the System Setup program and ensure that the USB port is enabled.
See "Using the System Setup Program" on page47.
If the problem is not resolved,
see "Getting Help
" on page175
.
Troubleshooting Basic I/O Functions
Problem
• Error message indicates a problem with a serial port.
• Device connected to a serial port is not operating properly.