Dell R805 owner manual Troubleshooting a Hard Drive, 155

CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. Before performing any procedure, see your Product Information Guide for complete information about safety precautions, working inside the computer and protecting against electrostatic discharge.

9Open the system. See "Opening and Closing the System" on page 70.

10Reseat the SAS or SCSI controller card in the expansion card slot.

11Close the system. See "Opening and Closing the System" on page 70.

12Reconnect the system to the electrical outlet, and turn on the system, including attached peripherals.

13If the problem is not resolved, see the documentation for the tape drive for additional troubleshooting instructions.

14If you cannot resolve the problem, see "Getting Help" on page 175 for information on obtaining technical assistance.

Troubleshooting a Hard Drive

Problem

•Device driver error.

•One or more hard drives not recognized by the system.

Action

CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. Before performing any procedure, see your Product Information Guide for complete information about safety precautions, working inside the computer and protecting against electrostatic discharge.

NOTICE: This troubleshooting procedure can destroy data stored on the hard drive. Before you proceed, back up all files on the hard drive.

1Run the appropriate online diagnostics test. See "Using Server Administrator Diagnostics" on page 161.

Depending on the results of the diagnostics test, proceed as needed through the following steps.

2Remove the bezel. See "Removing the Front Bezel" on page 69.

Troubleshooting Your System

155