Dell R805 owner manual Troubleshooting a SAS Controller Daughter Card, 157

dVerify that the SAS cables are securely seated in their connectors.

eVerify that the power connectors on the SAS/SATA backplane(s) are securely seated in their connectors.

fClose the system. See "Closing the System" on page 71.

gReconnect the system to the electrical outlet, and turn on the system and attached peripherals.

If the problem persists, see "Getting Help" on page 175.

Troubleshooting a SAS Controller Daughter Card

NOTE: When troubleshooting a SAS controller daughter card, also see the documentation for your operating system and the controller daughter card.

Problem

•Error message indicates a problem with the SAS controller daughter card.

•SAS controller daughter card performs incorrectly or not at all.

Action

CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. Before performing any procedure, see your Product Information Guide for complete information about safety precautions, working inside the computer and protecting against electrostatic discharge.

1Run the appropriate online diagnostic test. See "Using Server Administrator Diagnostics" on page 161.

2Enter the System Setup program and ensure that the SAS controller daughter card is enabled. See "Using the System Setup Program" on page 47.

3Restart the system and press one of the following applicable key sequences to enter the configuration utility program:

•<Ctrl><C> for a SAS controller

•<Ctrl><R> for the optional battery-cached SAS RAID controller

See the controller's documentation for information about configuration settings.

Troubleshooting Your System

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