MM-012099-001, Rev. B

12 BASIC TROUBLESHOOTING

Use Table 12-1as a troubleshooting guide if the radio is not functioning properly. If additional assistance is required, contact a qualified service technician or call M/A-COM at 1-800-528-7711.

Table 12-1: Troubleshooting

SYMPTOM

POSSIBLE CAUSE

POSSIBLE SOLUTION

Radio will not turn

Low battery charge

 

Change the battery pack to a fully charged pack.

on

 

 

 

 

No Audio

Speaker volume is muted.

Increase the volume level.

Poor Audio

User is in a poor coverage

Move to a better coverage area.

 

area or not on the

 

 

network.

 

 

 

Radio powers off for

Radio

may

be

Have the battery checked by an authorized

no apparent reason.

experiencing

very

low

technician.

 

voltage.

 

 

 

Radio will not

Radio may be out of

Return to coverage area if possible. If overheated,

transmit.

coverage area or may be

let radio cool before retrying transmission. Report

 

overheated.

 

 

this failure to an authorized technician.

 

 

 

 

 

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Tyco Electronics P5400 manual Basic Troubleshooting