Cam.book Page 35 Friday, February 25, 2000 11:32 AM
HP Color Copier
Additional troubleshooting tips
This section lists some additional issues that you may encounter while using your unit.
Issue | What You Should Do | |
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Copies are faded, or colors are | • | Do you have the Lighter/Darker and Color Intensity |
dull. |
| features adjusted correctly? Use the Lighter/Darker |
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| and Color Intensity buttons to make adjustments. |
| • | Do you need to clean the glass or |
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| backing? Debris may be stuck to the glass or |
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| quality and slows down processing. |
| • | Do the print cartridges need to be cleaned or |
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| replaced? Print a |
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| status of the print cartridges. If you notice missing |
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| lines or gaps in the patterns, clean the cartridges. If |
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| the problem persists, you may need to replace your |
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| print cartridges. |
| • | Are you using the highest possible copy quality? |
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| Check the copy Quality setting on the front panel. |
| • | Are you using the right type of paper for your |
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| project? If the paper you are using is too fibrous, |
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| the ink may not cover the print surface. Make sure |
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| you are using a paper that is appropriate for your |
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| unit. |
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Copies are too dark or too light. | • | Do you have the Lighter/Darker feature adjusted |
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| correctly? Use the Lighter/Darker button to make |
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| adjustments. |
| • | Are you copying a photo? Use Photo Mode for the |
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| best photo quality. |
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Fit to Page, Clone, or Poster is | • | Is your original positioned correctly? You must |
not working. |
| place your original in the correct position for many |
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| of the special features to work. Check the location |
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| of your original. For more information, see “Load |
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| originals on the glass.” |
| • | Do you need to clean the glass or |
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| backing? The scanner may analyze debris on the |
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| glass or |
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| problems with the special features. |
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Chapter | 35 |