Cam.book Page 37 Friday, February 25, 2000 11:32 AM

 

 

HP Color Copier

 

 

Issue

What You Should Do

 

 

 

 

Paper does not get picked up

If the unit has run out of paper, or there are only few

from the input tray.

sheets remaining, load more paper in the input tray. If

 

you have paper in the input tray, remove it, tap the

 

stack against an even surface, and then reload it. To

 

continue your job, press ENTER.

 

 

 

Parts of original do not appear

•

Is your original positioned correctly? Check the

or are cut off.

 

location of your original.

 

•

Does your original fill the margins? If the image or

 

 

text on your original fills the entire page without

 

 

leaving a margin, use the Fit to Page feature.

 

•

Is the original larger than the paper size in the input

 

 

tray?

 

 

- Verify that you are copying to the same size

 

 

paper as the original. This problem is most

 

 

common when trying to copy a legal-size

 

 

original onto letter-size paper.

 

 

- Verify that you have selected the proper paper

 

 

size for your project. Make sure that you have

 

 

loaded the correct paper size in the input tray

 

 

and that the input tray is properly installed.

 

•

Are the paper guides positioned correctly? The

 

 

paper guides should be close to the edges of the

 

 

paper in the input tray, but must not bend the

 

 

paper. Remove the paper, move the left guide all the

 

 

way to the left, insert the paper, move the front

 

 

guide to the correct position for the paper you are

 

 

using, and move the left guide to the edge of the

 

 

paper.

 

 

Problems copying a gray or

Do you have the Lighter/Darker and Color Intensity

pastel original

features adjusted correctly? Use the Lighter/Darker

 

and Color Intensity buttons to make adjustments.

 

 

Several pages advance at the

Is the paper loaded correctly in the input tray?

same time.

• Make sure the input tray is not overfilled. The paper

 

 

must fit within the guides. Make sure the guides do

 

 

not inhibit how the paper moves.

 

•

Remove the stack of paper, and then tap the stack

 

 

on a hard, even surface. Fan the stack, replace the

 

 

stack in the input tray, and then push it back into

 

 

place.

 

 

 

Chapter 6—Troubleshoot your unit

37