Cam.book Page 33 Friday, February 25, 2000 11:32 AM

 

 

HP Color Copier

 

 

Message

What You Should Do

 

 

 

 

Next time, place originals in

You placed your legal-size originals in the ADF in the

same direction in feeder. Press

vertical (portrait) position, and you turned your letter-

Enter to continue.

or A4-size originals sideways. When copying a mixture,

 

place them vertically in the ADF. For more

 

information, see “Process legal- or mixed-size

 

originals.”

 

 

Legal size supports only black

You tried to make a color copy of a legal-size original.

copy, reduction allowed. Press

Your unit only supports black-and-white copying of

Enter to continue.

legal-size originals. Press ENTER, and then press

 

START COPY-Black.

 

 

Reload document, and then

Your unit cannot load the original from the ADF.

restart job.

Remove the original, make sure it does not have any

 

staples, paper clips, or bent edges, and make sure that

 

it is of a recommended paper type. Reload the original

 

in the ADF, and then restart the job.

 

 

Memory full; press Enter.

There is probably a paper jam. Clear the jam. For more

 

information, see “Clear a paper jam.”

 

 

Press Enter to align cartridges.

If you have installed new print cartridges or removed

 

and reinserted a cartridge, you must align them to

 

ensure excellent print quality. After you insert a

 

cartridge, press ENTER.

 

 

Out of paper: Load paper, and

Do you have paper in the input tray? Load paper, and

then press Enter.

make sure there is only one type of paper in the input

 

tray.

 

Is the back door off? If you removed the back door to

 

clear a paper jam, replace it.

 

 

Paper jam: Clear jam, and then

Paper is jammed in the unit. Clear the jam. For more

press Enter.

information, see “Clear a paper jam.”

 

 

Error: Incorrect [black or

• Did you install the correct cartridge? You may have

color] cartridge installed.

 

installed the wrong type of print cartridge. Remove

 

 

it, and replace it with the correct type of cartridge.

 

 

For more information, see “Order print cartridges.”

 

Is the print cartridge installed correctly? One or

 

 

both of the print cartridges is not installed or is

 

 

installed incorrectly. Remove and reinsert the

 

 

cartridges, making sure to snap them into their

 

 

holders.

 

Did you remove the protective tape from the print

 

 

cartridge? Gently remove both the green pull tab

 

 

and blue tape covering the nozzles on the print

 

 

cartridge.

 

 

 

Chapter 6—Troubleshoot your unit

33