Troubleshooting

Check the following guide for the possible cause of a problem before contacting service.

Symptom

Cause

Correction

 

 

 

No power.

The power cord is disconnected.

Plug the power cord into the wall outlet

 

 

securely.

 

 

 

The power is on, but

No disc is inserted.

Insert a disc or tape. (Check that the

the DVD+VCR does not

No tape is inserted.

disc or tape indicator in the display

work.

 

window is lit.)

 

 

 

No picture.

The TV is not set to receive DVD+VCR

Select the appropriate video input mode

 

signal output.

on the TV so the picture from the

 

 

DVD+VCR appears on the TV screen.

 

 

 

 

TV/VCR mode for DVD+VCR is set to

Press the TV/VCR button on remote

 

TV.

repeatedly to choose VCR mode. VCR

 

 

indicator light appears in VCR front

 

 

panel.

 

 

 

 

The antenna or video cable is not con-

Connect the antenna or video cable

 

nected securely.

securely.

 

 

 

 

The connected TV power is turned off.

Turn on the TV.

 

 

 

No sound.

The equipment connected with the

Select the correct input mode of the

 

audio cable is not set to receive

audio receiver so you can listen to the

 

DVD+VCR signal output.

sound from the DVD+VCR.

 

 

 

 

The audio cables are not connected

Connect the audio cable securely.

 

securely.

 

 

 

 

 

The power of the equipment connected

Turn on the equipment connected with

 

with the audio cable is turned off.

the audio cable.

 

The Digital Audio Output is set to the

Set the Digital Audio Output to the

 

wrong position.

correct position, then turn on the

 

 

DVD+VCR again by pressing POWER.

 

 

 

The playback picture is

The disc is dirty.

Clean the disc.

poor.

 

 

 

Tape heads are dirty.

Clean video heads.

 

 

 

 

Tape is a rental or was recorded on

Use TRK (+/-) for manual tracking

 

another VCR.

adjustment while tape is playing.

 

 

 

The DVD+VCR does

No disc is inserted.

Insert a disc or tape. (Check that the

No tape is inserted.

disc or tape indicator in the display

not start playback.

 

window is lit.)

 

 

 

 

 

 

An unplayable disc is inserted.

Insert a playable disc. (Check the disc

 

 

type, color system, and Regional code.)

 

 

 

 

The disc is placed upside down.

Place the disc with the playback side

 

 

down.

 

 

 

 

The disc is not placed within the guide.

Place the disc on the disc tray correctly

 

 

inside the guide.

 

 

 

 

The disc is dirty.

Clean the disc.

 

 

 

 

The Rating level is set.

Cancel the Rating function or change

 

 

the rating level.

 

 

 

The remote control

The remote control is not pointed at the

Point the remote control at the remote

remote sensor of the DVD+VCR.

sensor of the DVD+VCR.

does not work properly.

 

The remote control is too far from the

Operate the remote control within 23 ft

 

DVD+VCR.

(7 m).

 

 

 

 

There is an obstacle in the path of the

Remove the obstacle.

 

remote control and the DVD+VCR.

 

 

The batteries in the remote control are

Replace the batteries with new ones.

 

exhausted.

 

 

 

 

34

Page 34
Image 34
GoVideo DVP950 manual Troubleshooting, Symptom Cause Correction