Grandstream Networks, Inc. GXP–2020 Users Manual Page 13 of 33
Firmware 1.1.4.3 Last Updated: 05/2007
Figure 6: Getting Familiar with Key Pad Table 7: GXP-2020 Button Definitions Key Button Key Button Definitions
LINE BUTTONS (6) 6 Line keys with LED, can be configured to different SIP profiles
TRANSFER TRANSFER key: Transfer an ACTIVE call to another number
CONF Press CONF button to connect Calling/Called party into conference
MUTE Mute an active call; or Delete a key entry
Also used to ‘REJECT’ incoming call.
DND DO NOT DISTURB key; Press DND to turn “Do not disturb” function on or off.
HEADSET Toggle between headset and speakerphone mode when in hands free mode
INTERCOM Turn intercom function on/off
Brings phonebook on screen
HOLD Place ACTIVE call on hold
MSG Enter to retrieve (video) voice mails or other messages
Enable/Disable hands-free speaker mode
SEND Press SEND to dial a new number or redial the last number dialed. Press
send button to send a call immediately before “no key entry timeout” value
expires
Enter to retrieve voice mails or other messages
MENU Enter Keypad Configuration “MENU” mode when phone is in IDLE mode.
Use as ENTER key when in Keypad Configuration.
0 - 9, *, # Standard phone keypad; press # key to send call; press * key to for IVR
functions
Message Waiting Indicator
Voice Message button
Menu Keys
Softkeys
Speed Dial Buttons
(Programmable Buttons)
Standard Keypad
Send Button
Hand Free Button
Hold Button
Graphical LCD screen
Line 1-6 keys
Dedicated buttons
Phonebook button