TROUBLE SHOOTING
Should your DVD player develop a problem, please check below before
requesting service:
Symptom | Check and Action | |
|
| |
No Power | Check if the power cord has been properly connected to the power outlet. | |
Check if the main power button on the DVD player has been switched on. | ||
| ||
Remote Control | Make sure that the Main Power button on the DVD player has been switched on. | |
|
| |
Does not play | No disc, load a disc. | |
| Disc has been loaded upside down. Place the disc with the label side up. | |
| Disc's region code does not match to the player. | |
| Disc's rating level is higher than the player's rating level setting | |
| Disc is not correct type for the player. | |
| Disc is damaged or dirty, clean the disc or try another disc. | |
| Moisture may be condensed inside the player. Remove the disc and | |
| leave the unit power on for one or two hours. | |
|
| |
No Picture | Check if the TV set has power on, use TV remote to select A/V signal for | |
| DVD rather than broadcast. | |
| Check if the system connection is proper and secure. | |
| Check if the connection cables are damaged. | |
| Clean the disc. | |
| Please press OPEN button,then press PROGRAM and ZOOM button to | |
| return factory default status. | |
|
| |
Picture | The disc is dirty or damaged. Clean the disc or try another disc. | |
noise / distorted | Reset the color system of the TV set. | |
| ||
| Try by connect player direct to the TV set, without via a VCR for example. | |
|
| |
Picture not full | Select the screen format from the player's SETUP MENU, | |
screen | see "SETUP MENU" of this manual. | |
| Select the screen format from DVD disc menu. | |
|
| |
Problem | Following message will display when there is a problem with the loaded disc: | |
message display | "WRONG REGIONAL DISC " : Disc's region code dose not match to the player. | |
on screen | ||
| "WRONG PASSWORD" : The player refuse to play a disc with rating | |
| level higher than the player's rating level setting. | |
| "WRONG DISC " : The player is equipped with automatic disc | |
| quality detection software. When the player detects a problem disc or a | |
| damaged disc, the player may keep playing the disc at lower quality or | |
| stop playing, depending on the damage level of the disc. | |
|
| |
Malfunction | Press and hold the standby button (if any) for about 5 second to power off. | |
| Should the player develop a malfunction, unplug the player for | |
| 30 minutes. After 30 minutes, power on the player and the restore | |
| function should reset the player. | |
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