TROUBLESHOOTING
Check your problem by using the chart below and try the solutions for each problem. If the microwave oven still does not work properly, contact Haier customer service center or the nearest authorized service center. Customers must never troubleshoot internal components. Microwaves hold dangerous voltage (5000V) even after power is removed. Only a certified technician should attempt Microwave repair.
TROUBLE | POSSIBLE CAUSE | POSSIBLE REMEDY |
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Oven will not start | A. Electrical cord for oven is not | A. Plug into the outlet. |
| plugged in. | B. Close the door and try |
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| |
| B. Door is open. | again. |
| C. Wrong operation is set. | C. Check instructions. |
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Arcing or sparkling | A. Materials to be avoided in | A. Use |
| microwave oven , such as metal, | cookware only. |
| were used. | B. Do not operate with oven |
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| |
| B. The oven is operated when | empty. |
| empty. | C. Clean cavity with wet |
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| |
| C. Spilled food remains in the | towel. |
| cavity. |
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Unevenly cooked | A. Materials to be avoided in | A. Use |
foods | microwave oven were used. | cookware only. |
| B. Food is not defrosted | B. Completely defrost food. |
| completely. | |
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| |
| C. Cooking time, power level is not | C. Use correct cooking time, |
| power level. | |
| suitable. | |
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| |
| D. Food is not turned or stirred. | D. Turn or stir food. |
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Overcooked foods | Cooking time, power level is not | Use correct cooking time and |
| suitable. Use correct cooking time, | power level. |
| power level. |
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Under cooked foods | A. Materials to be avoided in | A. Use |
| microwave oven were used. | cookware only. |
| B. Food is not defrosted | B. Completely defrost food. |
| completely. | C. Check to see that oven |
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| |
| C. Oven ventilation ports are | ventilation ports are not |
| restricted. | restricted. |
| D. Cooking time, power level is not | D. Use correct cooking time |
| suitable. | and power level. |
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Improper defrosting | A. Materials to be avoided in | A. Use |
| microwave oven were used. | cookware only. |
| B. Cooking time, power level is not | B. Use correct cooking time |
| suitable. | and power level. |
| C. Food is not turned or stirred. | C. Turn or stir food. |
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ENGLISH
PAGE 19 • TROUBLE SHOOTING AND WARRANTY
