Haier HPIM25SS TRoubleshooting guide, For Haier America Customer Service, please call, Problem

Models: HPIM25S HPIM25SS

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TRoubleshooting guide

English

TRoubleshooting guide

Problem

Possible Causes

Solution

 

 

 

“ADD WATER”

Low water level or lack of water.

Add water and the icemaker will

indicator light turns on.

operate automatically.

 

 

 

 

There is no indication

Disconnection of plug.

Check that the plug is plugged

on the control panel.

into the electrical outlet.

 

 

 

 

 

 

Turn off the icemaker, pull out

 

 

the electric plug, fill it with water

 

Electrical Power Surge

if needed, replace the plug and

“Ice Full” and “Add

or

then restart the unit.

or

Water” indicators light

There may be air in the lines or

Check if ice is blocking the ice

up simultaneously.

 

the lines are blocked. The water

pusher. Turn off the unit; let the

 

tank cannot detect water level.

ice melt and restart. Otherwise,

 

 

call Haier America Customer

 

 

Service.

 

 

 

 

 

Remove ice from the ice

 

The ice basket is full

storage basket to make more

 

or

The “Ice Full” indicator

or

hold down the "Select" button

light is on.

 

the ice basket is not full or no

for 5 seconds, the ice maker

 

 

ice in the basket.

will make ice for 10 cycles even

 

 

though the "Ice Full" indicator

 

 

is lit.

 

 

 

 

 

Plug the unit into a standard

 

Power is not being supplied

110/120 Volt, 60 Hertz power

The unit does not

to the unit. The ambient

source. Please run the icemaker

operate.

temperature or the water

in temperatures below 90°F

 

temperature is too high.

and/or pour colder water into

 

 

the water reservoir.

 

 

 

 

 

Turn off the machine. Start the

Ice blockage. No ice is

Making ice takes too much time.

machine after the ice block

being made.

melts. Or change the size

 

 

 

selector to small ice cubes.

 

 

 

The icemaking cycle

There is refrigerant leakage. A

Consult a qualified

seems normal but no ice

pipe in the cooling system is

technician or call Haier America

is produced.

blocked.

Customer Service.

 

 

 

Note: There is protective circuitry inside this icemaker to protect the circuitry from overheating and the icemaker will automatically shut down to prevent damage if activated. Please disconnect power cord and restart after 30 minutes of cooling down time.

For Haier America Customer Service, please call: 1-877-337-3639

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Haier HPIM25SS TRoubleshooting guide, For Haier America Customer Service, please call, Problem, Possible Causes, Solution