Problems and Solutions
Service Request and Issues that require to be confirmed
There is heat radiation at the back of the fridge, and the temperature there is high, which is normal.
The power consumption in the product specification is measured after it is in operation for 24
hours in specific temperature according to national standards.
The gurgling sound when refrigerant flows in the evaporator is like water flow.
The installation position affect vibrating sound and its power. Sound can be reduced when the fridge is good leveled.
When temperature and humidity are high 32¡ and 70%, frost will appear in the fridge, lower the temperature setting.
When the ambient temperature is lower than 8¡ , the fresh food compartment can stop operation. Adjust the fresh food compartment temperature to 7¡ , and it can save energy.
Phenomenon | Issues that require to | Measures |
| be confirmed |
|
The fridge | Is it power failure? | Check whether other appliances work. |
doesnÕt work | Is the plug inserted well? | Insert the plug well. |
| Is the power supply 220V? | If it is 110V, connect raising power transformer. |
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The cooling is | Did you put hot food into the fridge? | Hot food has to be cooled before it is put into the |
not enough | Is there too much stored food in the | Leave proper clearance between foods. |
| fridge? |
|
| Is the distance between the fridge and | Leave space between the fridge and its nearby |
| other entity too near? | entities. |
| Is the ambient temperature below 5¡ | Refer to installation method, put the fridge in |
| or above 43¡ ? | place where ambient temperature is 5¡ ~43¡ . |
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Large Noise or | Is the floor under the fridge firm and | Put the fridge on firm and flat floor. |
Abnormal noise | flat? |
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| (Noise is relatively large on stone or |
|
| wood floor) |
|
| are there any entity at the back of the | Take away entity at the back of the fridge. |
| fridge? |
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|
Bad smell in the | Is strong smell food sealed well? | Store the strong smell food in sealed container |
fridge |
| or bag. |
| Are containers close well? | Close the containers well |
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|
Dew inside the | did you put hot food in the fridge? | Cool the hot food first before store in the fridge |
fridge | Is the door open for a long time? | Wipe with dry cloth |
| Did you open doors too often? | Reduce open door times. |
| Is the container that stores high water | Put food in container with cover or sealed well. |
| content food close well? |
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There is frost | Is the door close well? | The stored food shall not affect the close of |
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| thedoor. |
| Did you put hot food in the fridge? | Cool the hot food before store it. |
| is the stored food congested? | There shall be clearance between stored food. |
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