Trouble-shootingAnswertoquestion
(If there’s breakdown, please pull off the power plug before checking)
The following phenomena are not breakdowns sometimes. Please confirm again before sending it to repair.
If there are real breakdowns, please come to the special maintenance department or
Phenomenan | The reason | How to settle | ||
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The digitron displays E0. | The top lid is opened during | Close the top lid. | ||
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| reserve procedure. |
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The drainage cannot | Is the drain hose blocked? | Clean the foreign material. Open and | ||
work, or is too slow. The |
| close The top Lid Once. | ||
digitron displays E1. |
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It stops running in | The top lid is not closed. | Close the top lid. | ||
midway. The digitron | When using the child lock | clear the E2 alarm, please close the top | ||
displays E2. |
| function, if the top cover is | cover and press the “START/PAUSE” | |
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| opened, the machine will stop and | |
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| button. Then E2 alarm will be cleared. | |
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| display E2 alarm. After 15 minutes | |
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| the machine will automatic |
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| drainage |
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The safety switch acts, | Are the laundries put slantingly? | Reorder the laundries. Close the top lid. | ||
and the spinning cannot | Is the machine slanting? | The machine will start running after 10 | ||
work. The digitron |
| seconds of being placed horizontally. | ||
displays E3. |
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The water filling does | Is the water tap opened, or is | Open the water tap. Push the start/ | ||
not work, or is slow, the | there water supply failure? | Pause button once. | ||
digital displays E4. | Is the water inlet valve blocked? | Clean the water inlet valve then push | ||
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| Is the water pressure too low? | the start/Pause button once. |
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| Use after the water pressure is normal. |
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The digitron displays E6. | The water level sensor is bad. | Please contact the | ||
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The |
| Not wash | Is there power failure? | Please use it when there’s power |
machine |
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| Is the power plug inserted tightly? | supply. |
does not |
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| Is the water level reached preset | Insert the power plug tightly. |
act |
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| position? | Fill water to the preset position. |
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| Not spin | Is the power plug inserted tightly? | Insert the power plug tightly. |
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| Is the top lid closed reliably? | Close the top lid. |
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| Are the laundries set flat? | Set the laundries flat. |
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There’s abnormal sound | Is the machine slanting? | Adjust the machine to be even. Reorder | ||
inside the machine | Are the laundries put slantingly in | the laundries and close the top lid. | ||
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| spinning? | Remove the foreign materials. |
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| Are there any foreign materials? |
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The water tap leaks | Is the jointer of water inlet hose | Fasten the jointer properly. | ||
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| loose or awry? |
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